Job Description
About the Role
Join our dynamic team at Specter Security Solutions as a Security Guard in Rustenburg. We are seeking a highly vigilant and responsive individual to conduct regular patrols, monitor surveillance equipment, and provide exceptional customer service to employees and visitors.
Key Responsibilities
- Conduct regular patrols on foot or by vehicle to deter crime and detect potential hazards
- Monitor and operate surveillance equipment like CCTV cameras
- Keep a visible and alert presence to observe suspicious activities and behaviour
- Monitor and control entry and exit points, verifying the authorisation of employees and visitors
- Check for and report any signs of tampering or forced entry on doors, windows and gates
- Issue and manage access badges for restricted areas
- Operating scanning equipment in certain locations
- Respond quickly to alarms, distress calls and other security breaches
- Provide a first response to emergencies, including medical incidents, fire or disturbances
- Coordinate with emergency services like police and fire departments
- Assist with and facilitate evacuations during emergencies
- Intervene in conflicts and disturbances, using de-escalation techniques
- Write OB incidents documenting daily activities, any irregularities and emergency responses
- Maintain accurate and thorough records of visitors and their times of entry/exit
- Provide customer service and assistance to employees and visitors
- Ensure the property complies with safety and security regulations
- Conduct regular safety inspections and report hazards
Requirements
- High school diploma or equivalent required; no formal education is needed
- Ability to work effectively in a high-pressure environment
- Excellent communication and interpersonal skills
- Ability to lift up to 25 kg
- Valid driver’s license (if applicable)
- Ability to pass a security clearance
Qualifications
No formal qualifications are necessary for this role. However, a valid security clearance is required.
Salary & Benefits
The salary range for this position is between R30,000 and R40,000 per annum, depending on experience. Other benefits include:
- Comprehensive health insurance
- Pension scheme
- Annual leave and public holidays
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Customer service / support Jobs in Bojanala Platinum
The Bojanala Platinum region in South Africa is known for its rich mineral deposits and thriving industry sector, which often employs customer service and support professionals to interact with clients, manage queries, and resolve issues. Typically, companies operating in this area require staff who possess excellent communication and problem-solving skills to effectively engage with customers and deliver high-quality service.
In terms of salary expectations, customer service and support positions in Bojanala Platinum generally fall within a broad range of R200 000 to R400 000 per annum, depending on factors such as experience, company size, and industry sector. However, it is essential to note that actual salaries can vary significantly, and these figures are only a rough guide. Salaries may also be influenced by location, with those in urban areas tendeing to be higher than those in rural areas.
Common skills required for customer service and support roles include strong communication and interpersonal skills, the ability to work well under pressure, excellent problem-solving and analytical skills, and a high level of adaptability. Typically, candidates with a diploma or degree in a related field, such as communications, business administration, or marketing, are well-suited for these types of roles. Additionally, proficiency in software applications such as CRM systems, email, and word processing is often essential. Other common skills include empathy, active listening, and conflict resolution abilities.
The industry sectors that commonly employ customer service and support professionals include the technology industry, financial services sector, manufacturing sector, and retail sector. In these industries, customer-facing roles are often seen as critical to delivering excellent customer experiences and driving business growth.
For those interested in pursuing a career in customer service and support, there are often opportunities for advancement and professional development. Typically, candidates who demonstrate strong communication and problem-solving skills can progress to leadership roles or specialize in areas such as technical support or account management. With experience and additional training, customer service professionals can also transition into related fields such as sales, marketing, or human resources.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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