Sandton: Claims Team Leader (Finance/Insurance) posted by AtripleA recruitment & temps

March 25, 2026 Jobs in Gauteng

AtripleA recruitment & temps

Gauteng

Other IT/Computer

Job Description

Claims Team Leader (Finance/Insurance)

Location: Sandton

Our Client, a specialist life insurer group who provide insurance solutions to organized, structured and legally constituted groups, has an opportunity for a Claims Team Leader to join their team.

Key Responsibilities:

Claims Management:
• Allocation of daily incoming mail
• Ensuring delegated daily claims are attended to timeously
• Checking and assessment of all Claims (Group Life Assurance; Credit Life; Hospital; Dread Disease and Funeral claims) in accordance to Internal processes and procedures
• Assessments and authorization of claims to be in line with the delegation of authority (as amended from time to time)
• Repudiate claims that do not qualify in terms of the Policy terms and conditions
• Ensure accurate recording of all claims on the Administration system
• Ensuring that claim payments are made within the agreed SLA and approval is in line with the relevant Policy terms and conditions
• Fraud detection and prevention
• Checking cash call requests (where Reinsurance is applicable)
• Check and ensure accuracy of Monthly Reconciliation of cash calls submitted and paid
• Attend to client’s queries and complaints (as guided by the Internal Procedure)

Supervision of Staff:
• Ensure that Performance Contracts are in place
• Manage team performance
• Monitoring of daily and monthly deliverables
• Staff Supervision
• Facilitating on the job training where necessary
• Coaching and monitoring staff

Reporting:
• Weekly and monthly reports on claims
• Prepare regularly client reports
• Prepare claims experience reports
• Regulatory reports

Others:
• Ensure adherence to internal processes
• Ensure effective client communication
• Identifying areas of improvement and providing recommendations to Management
• Any other allocated Projects/Assignments
• To provide the necessary support to the Claims Manager

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Key Requirements:
• Matric Certificate
• RE 5
• Diploma/ Degree / any Post-Matric Qualification (Will be an Advantage)
• Min 4-6 years Administration Experience
• Min 2-3 years Supervisory Experience
• Accounting (Will be an advantage)
• Excel Knowledge
• Computer skills

Other Attributes:
• Strong customer service skills
• People skills
• Good time management
• Ability to work accurately under pressure
• Result orientated person
• Ability to work within a team and independently
• Demonstrate personal and professional development

Send your CV and latest pay slip to .za

ATripleA Recruitment and Temps

.za

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How to Apply

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About Other IT/Computer Jobs in Gauteng

The IT and computer industry is one of the most dynamic and growing sectors in Gauteng, with a thriving job market that offers a wide range of opportunities for career advancement.

In terms of salary ranges, IT professionals in Gauteng can expect to earn anywhere from R800 000 per annum for junior positions to over R2 million for senior executives. The average salary for software engineers is around R1.5 million, while data analysts can earn between R900 000 and R1.2 million. With experience and skills, IT professionals in Gauteng can expect significant salary increases, with some roles offering bonuses and benefits that can increase their overall remuneration.

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Career growth opportunities are abundant in the IT industry in Gauteng, with many companies investing heavily in employee training and development programs. With experience and skills, IT professionals can move into senior leadership positions or start their own businesses, while also pursuing further education and certifications. The Johannesburg Stock Exchange (JSE) is also a significant employer of IT staff, with roles ranging from software development to data analytics and cybersecurity.

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This information provides general career guidance. Actual salaries and requirements vary by employer.

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