Duties: The incumbent will be responsible for the following: Collaborate with the CEO in setting and driving organizational vision, operational strategy, and hiring levels Oversee operations and employee productivity, building a highly inclusive culture that ensures team members can thrive and that organizational goals are met Develop and implement the strategic plans of the organisation through monitoring and coordinating the key activities of the various departments of the NCR Participate in and lead strategy, policy formulation and procedure development Ensure compliance with requirements and the smooth functioning of the organisation Set comprehensive goals for the performance, monitoring, and evaluation of NCR Operations and play major role in the formulation of Annual Performance Plans and Operational plans to fulfil the strategy of the NCR Report to the Chief Executive Officer (CEO), as a member of the Executive Committee (ExCo) and other Committees functioning within the organisation Compile regular reports on the activities of the organisation, including those to the external oversight committee(s) Coordinate and compile the annual report, and ensure timely submission to the Department of Trade, Industry and Competition and Parliament Monitor and oversee operations Conduct regular meetings with Managers to evaluate progress, and provide guidance and leadership Liaise with the internal auditors, etc. to identify strategic or operational risk areas and develop, implement, and monitor control measures to mitigate these risks Analyse internal operations and identify areas for process enhancement Build and maintain trusting relationships with key customers, clients, partners, and stakeholders Knowledge: National Credit Act Relevant labour legislation Public Finance Management Act All other relevant legislation Skills: Strategic Thinking Experience Collaborating with Executives Change Management Excellent communication skills Excellent leadership skills, with steadfast resolve and personal integrity Understanding of advanced business planning and regulatory issues

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