Somerset West: Medical Receptionist posted by Helderberg Personnel

January 18, 2026 Jobs in Somerset West

Helderberg Personnel

Western Cape

PA/Secretary

Job Description

About the Role

We are seeking a warm and welcoming Medical Receptionist to join our team at Helderberg Personnel in Somerset West. As the first point of contact for patients, you will be responsible for ensuring a smooth flow of administration and patient management. If you have excellent organizational skills, a friendly demeanor, and experience in the medical field, we would love to hear from you.

Key Responsibilities

Scheduling appointments
Assisting with collection of payments from outgoing patients and admin functions
Facilitating the smooth flow and management of patients.
Handling telephonic inquiries, schedule appointments, and process patient payments.
Obtaining pre-authorizations from medical aids for in-room procedures.
Typing reports for referring doctors and drafting motivational letters for medical aids.

Requirements

Matric
At least 2 years experience in the medical field
Warm and welcoming demeanour.
Exceptional organizational skills.
Fluent in both English and Afrikaans.
Ability to multitask effectively.
Enthusiastic, patient, and empathetic.
Strong interpersonal skills, comfortable with diverse groups of people.
Proficient in computer applications.

Qualifications

Matric

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About PA/Secretary Jobs in Western Cape

In the Western Cape, South Africa, the demand for Personal Assistants (PAs) and Secretaries remains steady, driven by the need for efficient administrative support in various industries. Generally, these roles are essential for organisations that require effective communication, organisational skills, and attention to detail. Typically, PAs and Secretaries in this region work in fast-paced environments, juggling multiple tasks, and maintaining confidentiality.

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The typical salary range for a PA or Secretary position in the Western Cape can vary greatly depending on factors such as experience, company size, and industry sector. Generally, entry-level positions may fall within the R30 000 to R50 000 per annum bracket, while more senior roles can command salaries ranging from R60 000 to R120 000 per annum. However, these figures are subject to variation and should be used as a rough guide only.

Common skills required for a PA or Secretary position in South Africa include proficiency in Microsoft Office, excellent communication and interpersonal skills, organisational abilities, time management, and discretion when handling confidential information. Typically, employers also look for candidates with experience in administration, customer service, or related fields.

PAs and Secretaries can be found working across various industries, including the financial services sector, technology industry, manufacturing sector, and corporate offices. In these roles, they often provide administrative support to senior executives, manage schedules, coordinate travel arrangements, and maintain records.

Career progression for PAs and Secretaries in South Africa is generally driven by experience and continued professional development. Typically, candidates can move into more senior administration roles, such as executive assistants or team leaders, or transition into related fields like human resources, marketing, or management. With additional training and certification, individuals can also pursue careers in specialisations like event management, project coordination, or business analysis.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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