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South Africa: Assistant Lodge Manager (5* Game Lodge) – Paterson posted by HotelJobs

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Job Description

About the Role

We are seeking an experienced Assistant Lodge Manager to join our luxury 5* Game Lodge in Paterson. The successful candidate will have a proven track record of delivering exceptional guest satisfaction and leading high-performing teams. As an Assistant Lodge Manager, you will be responsible for overseeing day-to-day lodge operations and ensuring that all guests receive an unforgettable experience.

Key Responsibilities

  • Measure and enhance overall guest satisfaction, including managing special requests.
  • Monitor Guest Feedback metrics on platforms such as Guest Revu and Trip Advisor.
  • Assist the lodge manager to oversee day-to-day lodge team service operations.
  • Uphold and elevate the service standards provided by the lodge team.
  • Ensure effective supervision and management of lodge operations in the absence of the lodge manager.
  • Coordinate departmental teams to optimize guest service delivery.
  • Conduct targeted training sessions to enhance technical and soft skills of lodge team members in coordination with the lodge manager.
  • Achieve quality improvement targets set by management.
  • Develop comprehensive policies, processes, and standards governing lodge team activities.
  • Manage cash handling to minimize variances within acceptable limits.
  • Maintain effective stock management.
  • Identify and implement cost-saving opportunities.
  • Maintain and ensure the upkeep of lodge equipment through preventative maintenance.

Requirements

  • Grade 12 Degree/Diploma in Hotel Management
  • At least 3 – 5 years experience in a 5* star establishment as an assistant lodge manager / duty manager or guest relations manager
  • Drivers Licence Essential
  • Proven experience in lodge management
  • Good working knowledge of POS/PMS systems

Qualifications

  • Grade 12 Degree/Diploma in Hotel Management

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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