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South Africa: Front Office – Guest Relations Bush Camp posted by HotelJobs

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Job Description

Guest Relations & Front Office – Big 5 Bush Camp Greater Kruger. Intimate luxury bush camp situated in the Greater Kruger National Park. The camp hosts a maximum of 10 guests and provide an integrated and personal bush experience. We focus not only on the Big 5 but also on the small 1000 and aim to give our guests a holistic experience of how we/they fi t into the bigger picture. To ensure the needs and requests of all guests at the Lodge are met with absolute professionalism. From first contact via email/phone call, during their stay until check out and follow up contact after the guest has left. Your responsibility will be to deal with guests on a daily basis as well as performing administrative tasks. Included: – Live-in position – Accommodation – All meals – Uniform – Gratuities – 3 weeks on 1 weeks off (+ 20 days annual leave) Requirements: – Matric & a formal qualification – At least 6 months experience in a lodge/hotel environment – Well spoken with fl uent English communication skills with international guests (additional languages are benefi cial) – Drivers license will be required – Administrative skills – Computer skills as: MS Offi ce (Word, Excel, Powerpoint) Google Drive (Docs, Sheets, Slides, Forms) Spreadsheets (Excel, Google Sheets, OpenOffi ce Calc). Email (mail merge, fi lters, folders, rules) Social Media Desired Attributes: – Shows a sense of responsibility and works outside of regular working hours when needed – Initiative and attention to detail – Excellent communication and people handling skills – Flexible and versatile – Works well under pressure – Willing to learn about the Lodges standards and to put them in practice – Professional and neat in personal appearance and image – Must be able to multitask and not be overwhelmed when guests become demanding Duties: – Administrative skills, emails and invoices, quotations and payments – Perform the Reception functions related to all Guests touch points, including interaction, hosting duties and administrative tasks – Obtain all required reservation information prior to arrival, following up on arrival details on the day – Meet and greet Guests, perform the Guest arrival experience including all amenities, welcome and check-in – Perform the Guest departure experience, including payment of the account and obtaining keys where applicable, checks-out, lunch packs and farewell – Offer Guest information regarding all service, accommodation, and facilities. Salary R 45 000 – R 50 000 Please Note – While all applications are valuable, well reach out directly to candidates who best meet the clients requirements.

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How to Apply

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About Other IT/Computer Jobs in South Africa

In South Africa, the IT and computer industry is a significant contributor to the country’s economy, with a diverse range of job opportunities available across various sectors. Typically, these roles involve working with technology to drive business growth, improve efficiency, and enhance customer experience. Generally, careers in this field require a strong understanding of technical concepts and a willingness to adapt to changing technologies.

When it comes to salary expectations, it’s common for IT and computer professionals in South Africa to earn broad ranges that can vary significantly depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salaries between R400 000 and R600 000 per annum, while more senior roles can command higher figures, often ranging from R800 000 to R2 million or more, depending on the specific requirements of the job.

Common skills for IT and computer professionals in South Africa typically include proficiency in programming languages such as Java, Python, or C++, as well as experience with operating systems like Windows, Linux, or macOS. Data analysis and visualisation tools like Tableau, Power BI, or D3.js are also often required, particularly in roles involving data science or business intelligence. Additionally, IT professionals should be familiar with cloud computing platforms like AWS, Azure, or Google Cloud, as well as cybersecurity principles to protect against threats. Other essential skills may include project management, collaboration tools like Slack or Trello, and a solid understanding of database management systems.

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Industries that commonly employ IT and computer professionals in South Africa include the financial services sector, technology industry, manufacturing sector, and public sector organisations. These sectors often require specialists to design, implement, and maintain complex technological systems, ensuring they operate efficiently and securely.

Career development opportunities for IT and computer professionals in South Africa are diverse and varied. Typically, entry-level roles provide a solid foundation for progression into mid-tier positions, where professionals can take on more senior responsibilities and develop their technical expertise. With experience, it’s common to move into leadership roles or transition into related fields like data science, artificial intelligence, or cybersecurity. Many companies also offer opportunities for training, certification, and continuing education to support the ongoing development of their employees’ skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.



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