South Africa: General Manager – Dar Es Salaam posted by Phoenix Recruitment

New 31 key Boutique Hotel based in Dar es Salaam is looking for a General Manager , to take full and sole responsibility for the profitable operation of the property, including the employees and effective and efficient services to all guests by overseeing all aspects of the management of the property in accordance with the SOP’s , including maximization of financial performance , guest satisfaction and staff development . Duties: Manage on-going profitability, ensuring revenue and guest satisfaction targets are met and exceeded Lead in all key property issues including capital projects, customer service and on-going property maintenance Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property Provide effective leadership to the hotel team Lead in all aspects of business planning Ensure costs are controlled and revenue opportunities are effectively delivered Manage and develop the team to ensure career progression and effective succession planning Human Resource Management & staff development. Build upon the existing guest experience to create new ideas and to ensure the product remains an excellent guest experience. Building relationships with new and repeat guests. Maintaining and reinforcing an environment where the company standards are continuously met and visible throughout the daily functioning of the property. Requirements: High school diploma Hotel Management Diploma or equivalent At least 3 years previous General Management experience Previous Boutique Hotel experience will be an advantage Hands-on problem-solving approach and the ability to remain calm under pressure Experience in Hotel management software Possess strong commercial acumen, with experience in increasing profitability Experience managing budgets, revenue proposals, and forecasting results in a similar sized property Excellent leadership skills Ability to work as part of a team, as well as independently Honest and trustworthy beyond approach Great attention to detail Presentable and well spoken Team Player who leads by example Proactive in approach Interpersonal skills Leadership skills Package on offer: USD3K Private Accommodation Company car Mobile phone Medical insurance