South Africa: Hostess posted by Hospitality Hire

About the Role

Hospitality Hire is recruiting on behalf of a luxury hotel in the Winelands, managed by an international hospitality management group. We are seeking a polished and professional Hostess to be the first point of contact for guests dining at its restaurant outlets. This role is ideal for a confident hospitality professional who understands the importance of service excellence, organisation, and guest engagement in a refined dining environment.

Key Responsibilities

• Greet guests warmly and professionally upon arrival
• Manage reservations, seating plans, and guest flow
• Communicate effectively with the restaurant and kitchen teams
• Handle guest enquiries, special requests, and preferences
• Maintain a well-organised reception and waiting area
• Ensure service standards and brand presentation are upheld
• Assist with menu knowledge and basic guest guidance
• Support the service team during peak periods

Requirements

• Minimum 2–3 years’ experience as a Hostess or Restaurant Receptionist in 4–5 star hotels or fine dining restaurants
• Strong communication and interpersonal skills
• Excellent organisational and time management abilities
• Experience with reservation systems and guest databases
• Professional appearance and confident guest-facing manner
• Ability to work under pressure in a fast-paced environment

Qualifications

• Hospitality qualification advantageous

Salary & Benefits

No information available