Job Description
About the Role
We are seeking an experienced Management Couple to join our team at Leapfrog Hospitality Recruitment. As a key member of our operations, you will be responsible for leading and managing staff, fostering a positive environment, and resolving conflicts. You will also be expected to communicate effectively with guests, staff, and management, as well as handle operational issues and guest requests.
Key Responsibilities
- Team Leadership: Motivating, training and managing staff, fostering a positive environment and resolving any conflicts.
- Communication: Clear oral and written skills in communicating with guests, staff and management – excellent listening skills equally important.
- Problem Solving: A creative and practical ability to handle any guest requests or complaints as well as any operational issues.
- Cultural Awareness & Adaptability: Understanding and working with various guest nationalities and diverse staff backgrounds.
- Business and Financial Skills: Financial Literacy: Must have a good understanding of revenue management, expense tracking and a sound working knowledge of the MS Office Suite.
- Operational & Technical Skills & Requirements:
- Operations Management: Overseeing daily office and lodge operations, optimizing workflow and supervising office and general staff, housekeeping, kitchen, maintenance, food & beverage, front of house and Lodge procurement processes.
- Technical Proficiency: Understanding the reservations system, POS and Lodge communications hardware and operating systems.
- Strategic Planning: Be able to compile operational and project plans and oversee the execution thereof.
Requirements
- Team Leadership: Motivating, training and managing staff, fostering a positive environment and resolving any conflicts.
- Communication: Clear oral and written skills in communicating with guests, staff and management – excellent listening skills equally important.
- Problem Solving: A creative and practical ability to handle any guest requests or complaints as well as any operational issues.
- Cultural Awareness & Adaptability: Understanding and working with various guest nationalities and diverse staff backgrounds.
Qualifications
- Diploma in Hospitality Management (advantageous)
- Valid PDP
- Driver’s license
- First Aid Level 1 (minimum) certificate
- FGASA level 1 (minimum) – FGASA Level 2 would be an advantage
- Snake handling course certificate
Salary & Benefits
Not specified
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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