South Africa: National Operations Assistant Group of Lodges

January 16, 2026 Jobs in South Africa

Job Description

About the Role

We are seeking a highly skilled and experienced National Operations Assistant to join our team at a group of lodges in South Africa. As a key member of our operations team, you will be responsible for ensuring compliance with all relevant laws and regulations, supporting the CEO and General Managers, and driving business growth through effective marketing and sales strategies. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we want to hear from you.

Key Responsibilities

Maintain ongoing communication with each General Manager and Annerien to ensure all liquor, firearm (where applicable), operating, and tourism licences are valid and compliant per property.
Conduct regular spot checks with General Managers to ensure all critical compliance documentation (operational files, certificates, permits, and licences) is current, securely stored, and audit-ready.
Coordinate with Warwick on legal compliance matters as required, ensuring no direct engagement with town councils occurs outside agreed channels.
Monitor and confirm that General Managers are maintaining full legal and regulatory compliance across all provinces.
B-BBEE Track the B-BBEE scorecard in collaboration with Division 1 (Meagan) and Division 3 (Jason).
Assist with administration and coordination of the Group of Lodges Dragons Den initiative, including documentation, tracking, and follow-ups.
Work with each General Manager to ensure all fixed assets, vehicles, and business operations are adequately insured.
Maintain accurate, up-to-date asset registers verified by General Managers, supported by photographs and video records stored on the central server.
Track insurance claims submitted by lodges, monitoring progress and escalating delays or issues where necessary.

Requirements

3+ years of experience in hospitality, operations, or a related field.
Excellent communication and problem-solving skills.
Ability to work independently with minimal supervision.
Strong organizational and time management skills.
Fluency in Afrikaans and English is essential for effective communication with General Managers and stakeholders.

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Qualifications

Completion of Matric or equivalent qualification.
2+ years of experience in a similar operations role (hospitality, tourism, or hospitality-related field).

Salary & Benefits

How to Apply

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About Marketing / advertising / PR Jobs in ZA

The marketing, advertising, and public relations (PR) industry in South Africa is a dynamic and competitive field, with job seekers typically requiring a combination of creative flair, strategic thinking, and technical expertise to succeed. Generally speaking, the demand for skilled marketers and PR professionals remains strong, driven by the growth of businesses across various sectors.

Typically, marketing, advertising, and PR roles in South Africa fall within broad salary ranges, often ranging from R400 000 to R800 000 per annum, depending on factors such as experience, company size, and industry sector. However, it’s essential to note that salaries can vary significantly, and actual figures may differ based on individual circumstances.

Common skills required for marketing, advertising, and PR roles in South Africa include proficiency in digital marketing tools, strong written and verbal communication skills, creative problem-solving abilities, attention to detail, strategic thinking, and a deep understanding of consumer behaviour. Other essential skills often include project management experience, data analysis capabilities, and knowledge of social media platforms.

Marketing and PR professionals can be found across various industry sectors, including financial services, technology, manufacturing, retail, and non-profit organisations. These roles often involve developing and implementing marketing campaigns, managing public image, and crafting compelling content to engage audiences and drive business growth.

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Career development opportunities are plentiful in this field, with common progression paths including senior roles within marketing teams, leadership positions in advertising agencies, and executive-level positions in PR firms. Others may choose to transition into related fields like digital media, e-commerce, or social impact initiatives. With experience and a strong skillset, marketers and PR professionals can leverage their expertise to drive business success and build fulfilling careers in this dynamic industry.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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