Job Description
About the Role
We are seeking an experienced Operations Manager to join our luxury lodge team in Sabi Sands, South Africa. As a key member of our leadership team, you will be responsible for the effective management and coordination of all guest-facing and operational departments, ensuring seamless lodge operations that align with our strategic goals. You will act as a bridge between the General Manager and operational teams, driving performance, supporting departmental heads, and fostering a culture of accountability, collaboration, and continuous improvement.
Key Responsibilities
- Operational Leadership & Departmental Oversight: Support the General Manager with all aspects of Operational management and assume total responsibility for the operations of the business unit in the General Manager’s absence.
- Oversee all guest-facing departments: Food & Beverage, Housekeeping, Guides, Maintenance, and the on-site coordination of Reservations information.
- Ensure operational departments deliver consistently high standards of service, safety, and guest satisfaction.
- Monitor daily operations, proactively identifying and resolving issues to maintain seamless lodge functioning.
- Support HODs in achieving operational, financial, and service goals.
Requirements
- Grade 12
- A formal hospitality qualification
- Minimum 5 years’ experience in hospitality operations management, in luxury lodges or hotels
- Proven leadership and people management skills, with experience in developing and motivating diverse teams.
- Strong financial acumen, including budgeting, reporting, and inventory control.
Salary & Benefits
- [Salary information not specified in the original description]
- [Benefits information not specified in the original description]
How to Apply
About Catering / hospitality Jobs in ZA
The catering and hospitality industry in South Africa is a thriving sector that provides opportunities for individuals to pursue fulfilling careers. Typically, the job market trends in this field are characterized by strong demand for skilled professionals, particularly in urban areas where tourism and event hosting are increasingly popular.
When it comes to salaries, a general salary range for catering and hospitality positions in South Africa can vary widely depending on factors such as experience, company size, industry sector, and level of responsibility. Broadly speaking, common entry-level positions in this field typically earn salaries ranging from R30 000 to R50 000 per annum, while senior roles can command salaries upwards of R80 000 to R120 000 or more, depending on the specific requirements of the role.
Common skills required for success in the catering and hospitality industry include excellent communication and interpersonal skills, attention to detail, ability to work well under pressure, physical stamina, and basic knowledge of food safety and handling. Additionally, experience with customer service, event planning, and inventory management is often beneficial. While some employers may place a greater emphasis on specific technical skills or certifications, these general skills provide a solid foundation for career progression in this field.
The catering and hospitality industry encompasses a wide range of sectors, including fine dining restaurants, casual eateries, hotels, conference centers, and event management companies. Financial services sector, technology industry, and manufacturing sector are among the common industries that employ professionals in this field. While specific job roles may vary, understanding the broader industry landscape can help individuals make informed career choices.
Career development opportunities in catering and hospitality abound, with many employers investing in training and development programs to support staff growth and advancement. Typically, career progression involves taking on additional responsibilities, such as shift management or team leadership roles, or pursuing specialized certifications or further education. With dedication and hard work, individuals can build a fulfilling career in this dynamic and rewarding industry.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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