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South Africa: Senior Inbound Consultant – Gauteng (Remote / Hybrid) posted by HotelJobs

South Africa: Senior Inbound Consultant – Gauteng (Remote / Hybrid) posted by HotelJobs

Company
HotelJobs

Location
South Africa

Job Type
Other IT/Computer

Job Description

<p><strong>Inbound DMC</strong> based in Gauteng (hybrid / remote working) is looking for a <strong>Senior Inbound Consultant</strong></p><p>Specializing in crafting <strong>exceptional experiences</strong> for <strong>discerning travellers</strong> from around the world with focus on the <strong>North America</strong> market, you will be <strong>curating bespoke journeys</strong> through <strong>Southern & East Africa</strong> that leave lasting impressions.</p><p>You will be responsible for providing <strong>outstanding inbound travel services</strong> to clients, including <strong>itinerary planning, creating</strong> and <strong>managing bookings</strong> and providing <strong>accurate travel documentation & information</strong>. You will also maintain <strong>relationships with suppliers</strong> and handle <strong>any issues</strong> that may arise while clients are travelling.</p><p><strong>Duties:</strong></p><p>Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately</p><p>Managing all aspects of tours from quoting through to post tour file closure</p><p>Ensuring your in-country guest tours run smoothly and without error</p><p>Being on call for your in-country guests after hours while they are travelling</p><p>Tour administration to be maintained and accurate</p><p>Booking all services for your tours</p><p>Coordinating all invoicing / payments for your tours with accounts</p><p>Reconfirmation of all services prior to travel</p><p>Preparation of Travel documents</p><p><strong>Requirements:</strong></p><p>Grade 12</p><p>Formal Travel & Tourism qualifications</p><p>Minimum 3 years of proven experience as a <strong>luxury inbound travel</strong> as a consultant</p><p>Exceptional interpersonal and communication skills, with the ability to interact effectively with high-profile clients & agents</p><p>Knowledge of luxury travel destinations, accommodations, and experiences in Southern and/or East Africa</p><p>Excellent written and verbal command of the English language</p><p>Proficiency in Tourplan is essential</p><p>Proven ability to work effectively in a team and independently.</p><p>Crisis management and problem-solving skills.</p><p>Attention to detail and organizational skills.</p><p>Ability to handle high volumes of work without compromising on accuracy</p><p>Working with a sense of urgency and meeting deadlines</p><p> </p>
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