South Africa: Technical Business Analyst (fully remote) posted by Network Finance

• Analyse business processes to identify optimisation and automation opportunities
• Gather, document, and validate detailed functional and technical requirements
• Collaborate with solution architects and developers to translate requirements into solution designs
• Support delivery of workflow automation, forms, and document management solutions (e.g., SharePoint, Nintex, K2, Power Platform, or equivalent)
• Facilitate workshops, user interviews, and requirements discovery sessions
• Map both as-is and to-be processes, supporting process re-engineering efforts
• Produce clear documentation including user stories, process maps, and acceptance criteria
• Act as the interface between business stakeholders and technical delivery teams
• Assist with testing, UAT, and deployment to ensure solutions align with business objectives

 
Skills & Experience:
Essential

• 3+ years proven experience as a Business Analyst or Technical BA on automation or digital transformation projects
• Strong knowledge of business process modelling and continuous improvement methodologies
• Familiarity with document management systems (e.g., SharePoint, M-Files, OpenText, etc.)
• Excellent communication skills with the ability to engage both business and technical stakeholders
• Comfortable working autonomously and managing priorities in a hybrid client-facing environment
• Ability to identify and document data requirements, business logic, and domain-specific terminology in clear, accessible language

Desirable

• Experience with iManage document management systems
• Exposure to low-code or intelligent automation platforms
• Understanding of systems integration, data flows, and interoperability
• Experience in the legal sector
• Familiarity with agile delivery practices
• Interest in Copilot Studio / Agentic AI (as a user or configurator)

Don’t miss out on this opportunity, apply today!

*Only South African citizens will be considered for this position.