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South Africa: Tour Plan Rate & System Specialist

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Job Description

About the Role

We are seeking an experienced Tour Plan Rate & System Specialist to join our dynamic luxury travel company. With a strong focus on the North American market, we craft tailor-made journeys across Southern and East Africa. The ideal candidate will be based in either Gauteng or Cape Town, with remote, hybrid, and in-office options available.

Key Responsibilities

  • Liaise with suppliers to confirm contract terms, policies, and special offers
  • Maintain orderly records of all contracts, agreements, and updates
  • Capture and update supplier rates, terms, product notes, and live availability links with precision
  • Apply quality control checks to ensure accuracy of rates and policies in Tourplan
  • Work closely with the reservations, finance, and Tourplan support teams to resolve system queries and requests
  • Communicate contract changes and updates to the wider travel team
  • Test system upgrades and participate in ad hoc Tourplan projects

Requirements

  • At least 5-10 years of experience in a similar position
  • Strong proficiency in Tourplan (essential), including rate loading, product setup, and data accuracy
  • Excellent attention to detail for capturing supplier rates, policies, and availability with zero errors
  • Exceptional communication skills to liaise effectively with suppliers and clearly relay updates to internal teams
  • Ability to interpret and manage supplier contracts, terms, special offers, and associated documentation
  • Strong organisational skills to maintain orderly, up-to-date records of contracts, products, and system changes

Qualifications

  • Bachelor’s degree (not specified)

Salary & Benefits

  • Not mentioned in the original job description

How to Apply

Please submit your application with a detailed resume and cover letter explaining why you are the ideal candidate for this role.

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About IT / Computing / Software Jobs in ZA

In the IT and computing industry in South Africa, the job market is generally stable with a steady demand for skilled professionals. The growing importance of technology in various sectors, such as financial services, healthcare, and e-commerce, has created a strong foundation for career growth and development.

Typically, salaries for IT and computing positions in South Africa vary widely depending on factors such as experience, company size, industry sector, and specific job requirements. Generally, salaries range from around R400 000 to over R1 million per annum, although these figures are subject to variation and may not reflect actual salaries at specific companies or in certain regions. For example, senior IT professionals with extensive experience may earn higher salaries than junior entry-level positions.

Common skills required for IT and computing roles in South Africa include proficiency in programming languages such as Java, Python, or C++, as well as experience with software development methodologies like Agile or Scrum. Other essential skills often include knowledge of cloud computing platforms, database management systems, and cybersecurity principles. Additionally, excellent problem-solving skills, communication skills, and the ability to work collaboratively with teams are highly valued.

The IT and computing industry is a significant employer in various sectors, including financial services, technology, manufacturing, and healthcare. Financial institutions often require IT professionals for roles such as system administration, network management, or risk management, while tech companies need skilled developers, testers, and project managers to support their software development efforts. In the manufacturing sector, IT professionals are often required for roles like quality control, supply chain management, or production planning.

For those interested in pursuing a career in IT and computing, there are many opportunities for career development and advancement. Typically, entry-level positions serve as a starting point, followed by progression to senior developer, system administrator, or project manager roles. Many companies also offer training and development programs to enhance skills and knowledge, while online courses, certifications, and industry events provide additional opportunities for professional growth.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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