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Stellenbosch: Hotel Manager

Hotel Manager

Posted on 2025-02-15

Job Summary

Responsibilities:

Direct the full operations of the Hotel Team to ensure that the hotel achieves its financial objectives. Ensures world-class personalised service is delivered to the guests, in allocations, by affectively directing the Hotel Teams on all matters impacting the guest experience. Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotels efficient and profitable operations. Ensure that policies, processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists. Ensure that guest spaces and facilities are maintained in impeccable and fully functioning conditions. Support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values. Support the HR function in acting to address performance short-comings and to reward performance achievement. Liaise with partners on day-to-day operations. Create an environment that contributes to highly positive employee engagement and commitment to the job. Ensure that the Hotel Team know of, understand, comply with and consistently apply relevant quality related standards policies, processes, rules and procedures. Monitor the usage of equipment and consumption of stock whilst minimising waste and preventing breakages. Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to. Prepare and propose the annual Hotel budget. Monitor department attendance and leave balances. Sound knowledge and understanding of all F&B processes and procedures.

Requirements:

Minimum of 3-5 years Hotel Management experience within a 5 Hotel / Property. Tertiary qualification in Hospitality or Hotel Management. Advanced computer skills in MS Office, including e-mail and internet. Computer literate Valid driver`s licence. Ability to confidently operate within a fast-paced and challenging environment. Effective complaint handling. Demonstrate exceptional organizational and leadership skills. Excellent written and verbal communication skills. Exhibit strategic thinking to ensure the hotel operations are improving and innovative. Display sound understanding of budgets, P&L and forecasting. Personal and professional integrity of the highest standard.

Hotel Manager position available in Cape Winelands, Stellenbosch. This job position was posted by . The job has been posted on 2025-02-15 in the Catering Hospitality category

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Posted in Jobs in Cape Winelands, Jobs in Stellenbosch

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Stellenbosch: Hotel Manager

Hotel Manager

Posted on 2025-02-15

Job Summary

This role demands a hands-on, guest-focused leader with a passion for delivering world-class hospitality in a unique and refined setting. As the face of the hotel, you will be responsible for ensuring a seamless and exceptional guest experience, maintaining the highest service standards, and fostering a culture of excellence within the team. Balancing operational efficiency with personalized luxury, you will oversee all aspects of the hotel, working closely with various departments to create a harmonious and memorable stay for every guest. This is an opportunity to lead a distinguished property where hospitality, fine dining, and wine tourism come together to offer an unparalleled experience. Candidate

Requirements:

Minimum of 5 years experience as a General Manager within a Luxury Hotel setting Must have Matric / Grade 12 / National Senior Certificate Hospitality Diploma or Degree preferable Valid RSA ID is required Drivers License beneficial, or access to reliable transport Proven track record with management experience Be a well spoken and presentable individual Be guest-centric ensuring great experiences for guests An innovative and creative individual A strong leader with experience in managing a team Have good interpersonal skills Able to build relationships within the team and with guests Have excellent administrative skills, be able to plan and manage effectively Be computer literate and have good financial skills Knowledge of Hotel PMS, POS and stock systems required Work well under pressure and have good problem solving skills Be diligent, self motivated and be able to meet deadlines promptly Willingness to teach, inspire and motivate others Live out position

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Error making API request.
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Posted in Jobs in Cape Winelands, Jobs in Stellenbosch

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