Job Description
Key Performance Areas
- Complete repair orders efficiently and timeously within allocated labour times.
- Achieve workshop productivity and labour targets by working efficiently and upselling where appropriate.
- Diagnose customer concerns accurately and provide effective technical solutions.
- Ensure parts are ordered timeously and booked correctly to job cards.
- Stay up to date with technological developments through training, bulletins, and ongoing learning.
- Support the Service Manager and Foreman with operational tasks where required.
- Adhere to all dealership business processes and contribute to continuous improvement initiatives.
- Maintain clean, organised, and safe workstations, tools, and equipment at all times.
- Treat all customer vehicles with care and professionalism.
Minimum Requirements
- Qualified Motor Vehicle Technician (Red Seal) with a minimum of 2 years’ post-qualification dealership experience.
- Fully bilingual (English & Afrikaans).
- Previous experience within a motor vehicle dealership environment (premium segment preferred).
- Strong diagnostic experience will be a distinct advantage.
- Computer literate.
- Valid driver’s licence.
Essential Competencies
- Strong adherence to procedures and technical standards
- High customer service orientation
- Results-driven with strong productivity and efficiency focus
- Excellent problem-solving and diagnostic ability
- Strong teamwork and communication skills
Why This Opportunity?
This role offers the opportunity to work within a professional, premium automotive environment, where technical excellence, customer satisfaction, and career development are highly valued.
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