Job Description
About the Role
We are seeking a highly organized and detail-oriented Receptionist to join our team at Persona Staff. As the first point of contact for our customers, you will be responsible for managing front-desk enquiries, operating our ERP and POS systems, and providing exceptional customer service.
Key Responsibilities
- Welcome customers and manage front-desk enquiries
- Operate the ERP and POS systems to process transactions accurately
- Receive and manage cash/card payments, issue receipts, and follow strict cash-handling protocols
- Balance cash at the start and end of day, reconcile discrepancies, and maintain secure financial records
- Manage incoming calls, direct queries, and provide general customer assistance
- Maintain a clean, organised, and presentable reception area
- Conduct weekly stationery stock checks, place orders, and maintain supply levels
- Provide general administrative support and assist with ad-hoc tasks as required by management
Requirements
- Matric (essential)
- Previous experience as a Receptionist, Cashier, or in a similar frontline role
- Proficiency in MS Office and experience with ERP/point-of-sale systems
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a busy environment
Qualifications
- Matric (essential)
To Apply Send your CV to Persona Staff (PTY) Ltd is POPIA (Protection of Personal Information Act, 2013) compliant.
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Admin / clerical / secretarial Jobs in Cape Town City Centre
The admin, clerical, and secretarial sector plays a vital role in the Cape Town City Centre job market, typically employing individuals to provide administrative support to various industries. Generally, these roles are common in sectors such as finance, technology, and manufacturing, where efficient organisational skills are essential. Often, these positions require adaptability and a strong work ethic.
Typically, salaries for admin, clerical, and secretarial roles in Cape Town City Centre vary widely depending on factors like experience, company size, and industry sector. Broadly speaking, entry-level positions often fall within the R25 000 to R35 000 per annum range, while more senior roles may command salaries between R40 000 and R70 000 per annum. However, it’s essential to note that actual salaries can differ significantly based on individual circumstances.
Common skills for admin, clerical, and secretarial roles in Cape Town City Centre include proficiency in Microsoft Office software, strong communication and interpersonal skills, attention to detail, organisational abilities, time management, and basic computer programming skills. These skills are often essential for performing tasks such as data entry, record-keeping, and customer service.
The admin, clerical, and secretarial sector is also common in the financial services sector, technology industry, manufacturing sector, and other industries that require administrative support. In these sectors, individuals with strong organisational and communication skills are in high demand.
Career development opportunities for individuals in admin, clerical, and secretarial roles in Cape Town City Centre often involve progression to senior administrative positions or transition into related fields like human resources, project management, or business administration. With experience and additional training, individuals can also explore career paths in areas like business analysis or data analysis.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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