Umhlanga: Guest Services Liaison – Luxury Hotel – Umhlanga | Ls posted by HotelJobs

February 8, 2026 Jobs in KwaZulu-Natal

HotelJobs

Kwazulu-Natal

Other IT/Computer

Job Description

About the Role

We are seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. As the face of our hotel, you will be responsible for ensuring an exceptional guest experience and providing outstanding service.

Key Responsibilities

Welcoming guests and ensuring their needs are met throughout their stay
Assisting with check-ins, check-outs, and guest queries
Acting as the main point of contact for guest relations, providing personalised service
Liaising with other departments to ensure seamless service delivery
Handling complaints and resolving issues in a professional and timely manner

Requirements

Previous experience in a guest-facing role within the hospitality industry
Excellent communication and interpersonal skills
Strong problem-solving abilities and a guest-focused approach
Professional appearance and manner
Ability to work effectively in a high-pressure environment

Qualifications

No formal education qualifications mentioned.

Salary & Benefits

Salary: R8,000 per month

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Other IT/Computer Jobs in Kwazulu-Natal

The IT and computer industry in Kwazulu-Natal is generally thriving, with a strong demand for skilled professionals to drive technological advancements and support business growth. Typically, the job market is characterized by a high level of competition, with many talented individuals vying for positions in this field. Commonly, this competitiveness results in attractive salary packages that reflect the industry’s value.

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Salary ranges for IT and computer professionals in Kwazulu-Natal can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level roles may command salaries within the range of R300 000 to R600 000 per annum, while senior positions or those in larger companies can expect salary ranges of up to R1 million or more. Experience, qualifications, and specific job requirements often influence actual salaries, so it is essential to research market rates for your desired role.

Common skills required for IT and computer professionals include proficiency in programming languages such as Java, Python, or C++, strong understanding of data structures, algorithms, and software engineering principles, and experience with cloud computing platforms like AWS or Azure. Additionally, many employers require IT professionals to possess excellent problem-solving skills, be able to communicate technical concepts effectively, and have a strong foundation in computer systems and networking fundamentals.

The IT and computer industry is a significant contributor to various sectors in Kwazulu-Natal, including the financial services sector, technology industry, manufacturing sector, and more. These industries often require skilled professionals to support their digital transformation initiatives and maintain competitiveness in today’s fast-paced technological landscape.

Career development opportunities for IT and computer professionals in Kwazulu-Natal are numerous, with many institutions offering training programs, certifications, and apprenticeships to enhance skills and knowledge. Typically, career progression involves taking on more senior roles, specializing in specific areas of expertise, or transitioning into leadership positions.

This information provides general career guidance. Actual salaries and requirements vary by employer.

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