Umhlanga Rocks: Data Analyst – Graduate

Key Responsibilities: Provide support to the BI team Refresh and maintain customer reports, ensuring data accuracy and integrity Pull and prepare leads for marketing campaigns Create new customer data views for profiling and segmentation Track key customer metrics including retention, engagement, and cross-shopping behaviour Assist in measuring and analysing campaign performance Assist with data cleaning, maintenance, and process documentation Requirements: Bachelors Degree in Data Science, Statistics, Mathematics, Marketing Analytics, Information Systems, ICT, or related fields Strong numerical aptitude and data interpretation skills Advanced Excel skills (pivot tables, lookups, formulas, etc.) Excellent analytical and problem-solving skills with strong attention to detail Skilled at identifying patterns, trends, and anomalies in large datasets Clear communication skills for non-technical audiences Curiosity, initiative, and a commercial mindset Fast learner, motivated to expand technical expertise Integrity when handling sensitive customer data Experience with Qlik is a plus