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Umhlanga Rocks: General Manager – Umhlanga Hotel posted by C & G Hospitality Recruitment T/A Hotelrecruiters

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Job Description

About the Role

C & G Hospitality Recruitment T/A Hotelrecruiters is seeking an experienced Seasoned Hotel Manager to lead our 4-star upscale hotel in Umhlanga, a prime location near major corporations and attractions. As General Manager, you will be responsible for driving revenue growth, ensuring exceptional guest experiences, and maintaining operational excellence.

Key Responsibilities

  • Oversee all core departments (Rooms, Maintenance, Finance, and Security) for a 127-unit inventory
  • Take ownership of the technical infrastructure of a high-rise building, including lift systems, cooling towers, and OPEX related to coastal corrosion and high-humidity environments
  • Manage the multi-floor conference destination, which includes three noise-dampening, multi-purpose rooms and a spectacular rooftop viewing deck
  • Ensure flawless execution for up to 300 delegates
  • Drive RevPAR (Revenue Per Available Room) by leveraging the property’s location near Busamed Hospital, the KZN (KwaZulu-Natal) Sharks Board, and the Gateway business node
  • Maintain elite GSI (Guest Satisfaction Index) scores, specifically focusing on the “luxury-contemporary” feel of the 3rd-floor pool deck and the “seamless” high-speed Wi-Fi requirements of business travelers

Requirements

  • 8–10 years in senior hospitality leadership, with at least 5 years as a General Manager of a 4-star or 5-star urban high-rise or resort
  • Proven experience managing large-scale, sub-divisible banquet halls and rooftop event spaces
  • Familiarity with high-rise building management and PMS (Property Management Systems) is essential

Qualifications

  • Bachelor’s degree or higher in Hospitality or related field
  • Relevant certifications or diplomas may be an asset but not mandatory

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

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About Catering / hospitality Jobs in eThekwini

The catering and hospitality industry in eThekwini, South Africa is a thriving sector with a diverse range of job opportunities available to those looking to break into the field. Generally, this industry is known for its fast-paced and dynamic environment, with many roles requiring adaptability and flexibility.

Typically, salaries for catering and hospitality professionals in eThekwini fall within broad ranges, depending on factors such as experience, company size, and industry sector. For example, entry-level positions in restaurants or hotels may pay a salary of around R10 000 to R20 000 per month, while more senior roles or those in larger organisations may command salaries ranging from R50 000 to R100 000 per month. However, it’s essential to note that these are general estimates and actual salaries can vary significantly depending on individual circumstances.

Common skills required for catering and hospitality roles include excellent communication and interpersonal skills, the ability to work well under pressure, and a strong attention to detail. Other key skills often sought after in this industry include time management, problem-solving, and adaptability. In some cases, knowledge of food preparation, beverage service, or event management may also be beneficial.

The catering and hospitality industry employs professionals across various sectors, including the financial services sector, technology industry, manufacturing sector, and tourism industry. Other industries that commonly hire for this type of role include hotels, restaurants, bars, and conference centres. It’s worth noting that many organisations in these sectors are open to training and developing their staff, which can be a valuable asset when starting a new career.

Career development opportunities in the catering and hospitality industry often involve progressing through senior roles or taking on specialist positions such as food and beverage management or event coordination. With experience and additional qualifications, it’s possible to move into management or supervisory roles, or even start one’s own business.

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This information provides general career guidance. Actual salaries and requirements vary by employer.



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