Job Description
About the Role
We are seeking a highly skilled and experienced Waiter to join our team at Waterberg. As a key member of our hospitality staff, you will be responsible for providing exceptional customer service, maintaining high standards of hygiene and cleanliness, and ensuring that all guests have an unforgettable dining experience.
Key Responsibilities
- Clean agreed designated areas, in accordance with laid-down procedures, morning/evening routines and hygiene requirements.
- Change table linen as required and ensure dirty or damaged linen is counted and exchanged for clean, usable items and report to Head Waiter who will in turn report to Ass. F&B Manager.
- Clean and refill cruet and condiment sets, order branded sauces and chutneys to ensure consistent supply.
- Ensure that flowers and table decorations are fresh and comply with agreed standards.
- Set tables to laid-down standards, ensuring that all items used are clean, undamaged and in a good state of repair.
- Ensure sideboards on stations are adequately stocked with replacement cutlery, linen, or other established needs, be they food or equipment.
- Prepare and serve coffee/tea to laid-down standards when this is an agreed duty of the establishment.
- Take orders from guests and ensure these are given to the appropriate person to execute.
- Be totally familiar with the composition of all menu items.
- Serve food and beverages in accordance with laid-down standards, but above all in a professional, courteous manner.
- Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed yet allowing guests to finish their meal without feeling rushed.
- Ensure that guests are correctly charged, present the bill, and take payment from the guest, in accordance with the procedures of the establishment.
- At all times be aware of and practice good guest relations, assisting the guest in any way which does not adversely affect other guests.
- Attend to guest complaints satisfactorily and feed back to Duty Manager who will report to F&B Manager.
- Report any suspicious packages or parcels to management without delay.
- Take part in any fire or evacuation drills and ensure complete familiarization with all exits, including those normally used by guests.
- Be continually aware of, and maintain, the highest standards of personal hygiene and dress.
Requirements
- At least 1-3 years experience in a related field with a solid track record working in a similar role
- A minimum Hospitality Matric is a requirement, but a further qualification is a Valid RSA ID
Qualifications
- Completed Hospitality Matric
- Valid RSA ID
How to Apply
Click the green “Go Apply” button below to apply directly online with the employer.
About Catering / hospitality Jobs in Limpopo
In Limpopo, South Africa, the catering and hospitality industry is a significant sector that provides employment opportunities for individuals passionate about delivering exceptional customer experiences. Typically, job seekers in this field can expect to find work in various settings, including restaurants, hotels, event management companies, and private residences. Generally, the demand for skilled and enthusiastic professionals is high, making it an attractive career choice for many.
In terms of compensation, salaries in the catering and hospitality industry are generally lower compared to other sectors. However, this can vary widely depending on factors such as experience, company size, and industry sector. Typically, entry-level positions may offer salary ranges between R20 000 and R40 000 per annum, while more senior roles can command higher salaries, often ranging from R60 000 to R100 000 or more. It’s essential to note that these are broad estimates, and actual salaries can differ significantly depending on individual circumstances.
Common skills required for careers in catering and hospitality include excellent communication and interpersonal skills, attention to detail, physical stamina, and the ability to work well under pressure. Typically, employers look for candidates who possess a combination of these skills, as they are essential for providing exceptional customer service and ensuring that guests or clients have an unforgettable experience. Other valuable skills include event management, menu planning, and inventory control.
Various industries commonly employ catering and hospitality professionals, including the financial services sector, technology industry, manufacturing sector, and tourism industry. In Limpopo, the mining sector is also a significant employer in this field, particularly for those with experience working in remote or rural areas.
For those interested in pursuing a career in catering and hospitality, there are numerous opportunities for professional development and advancement. Typically, senior roles offer more responsibility, higher salaries, and greater autonomy, while specialized skills such as event management or culinary arts can open doors to new career paths. With the right training, experience, and attitude, individuals can build successful careers in this dynamic and rewarding field.
This information provides general career guidance. Actual salaries and requirements vary by employer.
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