Western Cape: Debriefing Clerk (Dispatching) posted by Staff Solutions

Minimum Requirements

Education:

• Grade 12 / NQF Level 4 qualification.

Experience:

• 3–4 years’ experience in a warehouse or logistics environment.
• Solid understanding of the Occupational Health and Safety Act (OHSA 85 of 1993).
• Knowledge of handling Dangerous Goods is advantageous.

Key Responsibilities

Debriefing & Administration

• Reconcile purchase orders, collect supporting documentation, and verify re-deliveries against trip sheets and proof of deliveries.
• Verify each purchase order for date, full name, and signature of the Receiving Clerk.
• Maintain accurate records, reconciliations, and administrative documentation.
• Resolve any driver or delivery issues that arise during the shift.
• Manage dispatch-related matters promptly and efficiently.

Compliance

• Operate within company controls and procedures to ensure data and operational integrity.
• Report any risks or areas of concern to management.
• Promote compliance with all relevant regulations to prevent fruitless, wasteful, and irregular expenditure.

Customer Service

• Support internal and external customers while maintaining effective working relationships.
• Identify and resolve operational issues in line with company values.
• Contribute to a culture of customer focus and service excellence.

People Management

• Coordinate and support relevant team members to ensure efficient operations, cost control, and adherence to safety standards.

Essential Knowledge

• Proficiency in MS Office (Word, Excel, Outlook).
• Experience using SAP.

Skills & Attributes

• Strong time management and organizational skills.
• Excellent communication and numeracy skills.
• Customer-focused with a strong sense of teamwork.
• Flexible, reliable, and attentive to detail.
• Ethical, trustworthy, and dependable.