Menu Close

Western Cape: Groups Product Manager posted by Craven Cottage CC

Western Cape: Groups Product Manager posted by Craven Cottage CC

Posted on 2025-05-01 00:00:00

Job Summary

Duties:
 
Supplier Management:
 
Build and nurture strong supplier relationships.
Manage the Group Supplier database and ensure supplier compliance.
Identify potential group suppliers throughout Southern Africa.
Request Group/Series rates, terms, and information, and conduct year-on-year comparisons.
Negotiate favourable rate agreements.
Handle supplier queries, guest feedback, and refund requests.
Oversee the loading timelines of Group Rates onto various quoting and booking platforms.
Keep the Groups Division updated with supplier information.
Reporting on supplier information.
 
Agent Relationship:
 
Act as the key liaison for group agents regarding supplier selection, changes, and allocation of services after coordination with the Head of Sales & Marketing.
Ensure effective communication and alignment with agents to support seamless group planning.
Oversee all booking grids and supplier allotments, ensuring second-choice alternatives are in place for any gaps or availability issues.
 
Cross-Departmental:
 
Conduct regular meetings with the Reservations Department to monitor availability, flag potential issues, and align operational logistics.
Collaborate closely with Quality Control to ensure feedback loops are closed and any client complaints or service concerns are addressed effectively and promptly, and refunds are received.
Work collaboratively with other departments (Operations, Sales, etc.) to align on group-specific product delivery and service quality expectations.
 
Training and Development:
 
Set up supplier training sessions, product presentations, and site inspections for the Groups Division.
Organise educational trips and workshops for the Groups Sales Team.
Assist with the planning of Agent Familiarization trips.
 
Communication and Content Creation:
 
Assist with content for internal and external newsletters.
 
General:
 
Ensure adherence to company policies and procedures.
Oversee daily operations and ensure team productivity.
Implement quality control measures and continuous improvement initiatives.
Collaborate with management to align departmental goals with company objectives.
Conduct performance evaluations and implement improvement plans.
Strategic Planning.
Oversee daily operations and ensure team productivity.
Reports on team performance.
 
Requirements:
 
Grade 12
Relevant qualification in Travel, Tourism, Hospitality, or Business Administration (preferred).
Minimum of 5 years’ experience in Product or Groups sales within the Travel Industry
In-depth knowledge of Southern African tourism destinations.
A service-focused approach with the ability to handle pressure and tight deadlines.
A proactive, problem-solving attitude and ability to work independently as well as part of a team.
Strong communication and organizational skills, with an ability to manage multiple tasks efficiently.
Ability to establish and maintain effective working relationships with both clients and suppliers.
Advanced knowledge of Microsoft Office and proven track record in use thereof.
High level of professionalism and reliability.
Knowledge of local and regional tourism offerings and suppliers is a bonus.
Willingness to occasionally assist with ad hoc projects or additional tasks as directed by Management.

View Job  Durban: SQL DBA/Developer posted by Goldman Tech

Click Go Apply to apply online!


Get Similar Job Alerts
Enter your WhatsApp number (e.g., +27740908132)
You'll receive alerts for new jobs in

Apply directly for this position. Please read all instructions carefully.

We do not process job applications; we simply aggregate and display job listings.

More related positions


Western Cape: Workshop Manager posted by Car Care Clinic PTY LTD

We are looking for an experienced Manager to join our team. Requirements Red Seal certification preferred Strong diagnostics experience Proven leadership...


View Job
Workshop Manager

Western Cape: Mechanic technician – Mechanical posted by Car Care Clinic PTY LTD

Mechanical Technician Red Seal Certified Preferred Employment Type Full-timeSalary Competitive Salary Based on Experience Job Description We are looking for...


View Job
Mechanic technician – Mechanical

Western Cape: Appointment Setter (Remote) – Sales & Lead Engagement – Urgent Hire posted by Acquirely

Appointment Setter Remote - Sales Lead EngagementSalary R23,000 commissionOTE R30,000 R50,000month 2.5 per saleLocation Remote Work for a US-based...


View Job
Appointment Setter (Remote) – Sales & Lead Engagement – Urgent Hire

Western Cape: Remote Sales Associate posted by Acquirely

Remote Sales Associate - Appointment SchedulingBase Salary R23,000 commissionOTE R30,000 R50,000month 2.5 per saleLocation Remote Work for a US-based...


View Job
Remote Sales Associate

Western Cape: Sales Representative – Urgent Hire posted by Acquirely

Sales Representative Remote - Lead EngagementSalary R23,000 commissionOTE R30,000 R50,000month 2.5 per saleLocation Remote Work for a US-based...

View Job  Midrand: Portfolio Manager: Business Lending

View Job
Sales Representative – Urgent Hire

Western Cape: Appointment Setting Specialist posted by Acquirely

Remote Appointment Setting SpecialistSalary R23,000 commissionOTE R30,000 R50,000month 2.5 per saleLocation Remote Work for a US-based companyHours...


View Job
Appointment Setting Specialist

Western Cape: Youth Development Training Program – Earn As You Learn posted by Right Kareer

In this position youll be responsible for overseeing the sales operations of a company, providing guidance, and ensuring the sales team meets its targets....


View Job
Youth Development Training Program – Earn As You Learn

Western Cape: Inbound Customer Sales Assistant – Permanent Contract posted by Right Kareer

Your role is that youll be the voice of our brand, communicating with customers, identifying their needs, and delivering a top-notch experience. Youll be...


View Job
Inbound Customer Sales Assistant – Permanent Contract

Western Cape: Regional Executive (Engineering) posted by Construct Executive Search

Applicants must have the following requirementsMust have a Masters Degree or a Bachelors Degree in Engineering.Must be registered with ECSA as a...


View Job
Regional Executive (Engineering)

Western Cape: German Speaking Credit Controller – Urgently needed posted by Arid Consulting

Credit Controller BPO Industry Cape Town UrgentThe call is for a German Speaking Credit Controller to join the client in Cape TownDuties and...


View Job
German Speaking Credit Controller – Urgently needed

Western Cape: Business Development Manager – Urgently Needed posted by KiahUAERecruit

NEW JOB OPPORTUNITY Looking to start your career in the UAE? Look no further! We are looking for a talented Business Development Manager to join our...


View Job
Business Development Manager – Urgently Needed

Western Cape: Buyer – Urgently seeking posted by Cash Converters Montague Gardens

Busy cash converters retail store is looking for an energetic and bubbly person to run and maintain our busy buyshop department duties include but not...


View Job
Buyer – Urgently seeking

Western Cape: Bakery Assistant posted by Happy Earth People

Are you passionate about baking and looking for a hands-on role in a fast-paced environment? We are looking for a Bakery Assistant to join our team as we...


View Job
Bakery Assistant

Western Cape: Entry level sales person posted by Fashion Precision

We are looking for a dynamic Sales Representative who is a committed and hardworking individual.Our company is a wholesaler of fashion clothing and...


View Job
Entry level sales person

Western Cape: Area Manager Fashion Retail – Urgently needed posted by Quantum Recruitment

QR4459 Area Manager Fashion and Apparel OR Footwear Western CapeWe are seeking a dynamic and results-driven Area Manager to oversee and optimize retail...

View Job  South Africa: Mobile Technician

View Job
Area Manager Fashion Retail – Urgently needed

Western Cape: Junior Horticulturalist – Safecracker Properties – Start Date ASAP posted by Indigo Properties

Required to oversee a team for installing and maintaining gardens and installations in Cape Town and FranschoekPrerequisite Horticulture Qualification.


View Job
Junior Horticulturalist – Safecracker Properties – Start Date ASAP

Western Cape: Board Shop Controller posted by Home Concept

Do you have experience within the Kitchen and Built-in Cupboard Industry or similar? Are you skilled in leading a team, setting up, programming, and...


View Job
Board Shop Controller

Western Cape: Appointment Setter – Junior Consultant posted by Acquirely

Sales Development Representative SDR - Junior ConsultantPay R360,000 R600,000year Including a very generous basic salary commissionsDO NOT apply if1. You...


View Job
Appointment Setter – Junior Consultant

Western Cape: Qualified Claims Handler

Minimum Requirements Must have a minimum of 2 years experience as a Claims Handler Administrator in the Short-term Insurance Industry RE5 or NQF 4 in...


View Job
Qualified Claims Handler

Western Cape: Quality Assurance Technician

Minimum Requirements Minimum of 3 years experience as an Information Technology Quality Assurance Technician in the Insurance Industry Relevant Tertiary...


View Job
Quality Assurance Technician

Cape Town City Centre: Senior Sales Portfolio Manager – Crop Protection / Agrochemical Industry – Western Cape

Minimum requirements for the role A business management or agricultural degree or diploma or related qualification is preferred. Previous sales experience...


View Job
Senior Sales Portfolio Manager – Crop Protection / Agrochemical Industry – Western Cape

Cape Town City Centre: PHARMACY SALES REPRESENTATIVE – HYBIRD (WESTERN CAPE)

Qualifications and Experience A bachelors degree in business management, marketing, pharmacy, or a related field. Demonstrated success in pharmaceutical...


View Job
PHARMACY SALES REPRESENTATIVE – HYBIRD (WESTERN CAPE)

South Africa: Parts Sales Executive – Western Cape, Helderberg

Duties Accurately sell parts to address defects and meet customer needs on the first attempt. Ensure initial quotations are precise. Extensive knowledge of...


View Job
Parts Sales Executive – Western Cape, Helderberg

South Africa: Installation Technician – Vehicle Tracking – AA/EE – Western Cape

Installation Technician Vehicle Tracking - AAEE Vredendal, Worcester Surrounds Western Cape Company requires the services of an Installation Technician in...


View Job
Installation Technician – Vehicle Tracking – AA/EE – Western Cape

Western Cape: Structural Engineer

Minimum Requirements Must have a minimum of 6 to 10 years experience as a Structural Engineer in Residential Structural Consulting Tertiary Qualification in...


View Job
Structural Engineer

Share this to someone who needs a job:
Posted in Jobs in South Africa, Jobs in Western Cape

More Jobs in Your Area