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Western Cape: Sales Administrator posted by West Coast Personnel

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Job Description

About the Role

West Coast Personnel is seeking a highly skilled Sales Administrator to join our team in the Western Cape region. As a key member of our sales support team, you will be responsible for managing our switchboard, conducting telesales, and providing exceptional customer service to our clients.

Key Responsibilities

  • Handle all incoming calls and manage the company switchboard
  • Conduct telesales and follow-up calls to prospective buyers and sellers
  • Respond to WhatsApps, SMSs, and other digital enquiries
  • Assist with listing administration, documentation, and file management
  • Capture and update CRM data accurately
  • Assist agents with daily administrative tasks
  • Coordinate property viewings and appointments
  • Provide professional support to clients and maintain excellent customer service
  • Prepare reports and assist with office communication and scheduling

Requirements

  • Previous experience in sales administration, office admin, or telesales (real estate experience a bonus)
  • Strong communication skills, both written and verbal
  • Confident telephone manner
  • Excellent organisational and time-management abilities
  • Comfortable working with digital systems, CRM tools, and office software
  • Ability to handle multiple tasks with accuracy
  • Professional, presentable, and reliable

Qualifications

  • No formal education requirements mentioned in the original job description.

Salary & Benefits

Salary details are not specified in the original job posting.

How to Apply

Click the green “Go Apply” button below to apply directly online with the employer.

About Insurance Sales/Marketing Jobs in Western Cape

The insurance sales and marketing industry is a growing sector in Western Cape, South Africa, with a general upward trend in job opportunities. Typically, this field offers stable and rewarding careers for those who are passionate about understanding complex products and building relationships with clients. However, the job market can be highly competitive, especially in areas like Cape Town and Stellenbosch.

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Generally, insurance sales and marketing professionals in Western Cape can expect to earn a salary range of R400 000 to R600 000 per annum, depending on factors such as experience, company size, and industry sector. However, please note that this is only a rough estimate, and actual salaries can vary widely based on individual circumstances.

Common skills required for insurance sales and marketing roles include strong communication and interpersonal skills, the ability to understand complex financial products, proficiency in Microsoft Office and CRM systems, and excellent analytical and problem-solving skills. Other essential skills include the ability to build rapport with clients, negotiate effectively, and adapt to a fast-paced environment. In some cases, a degree in a related field such as business or marketing may be advantageous.

The insurance industry sector is one of the largest employers of sales and marketing professionals in Western Cape, with many companies operating in areas such as financial services, technology, and manufacturing. Other industries that commonly hire for these roles include construction and real estate sectors. Typically, these roles require an understanding of the specific industry’s regulations and requirements.

For those interested in pursuing a career in insurance sales and marketing, there are several opportunities for career development and growth. Typically, professionals can expect to move into senior roles within 5-7 years of experience, or progress into specialist areas such as underwriting or risk management. Many companies also offer training and development programs to help employees enhance their skills and knowledge.


This information provides general career guidance. Actual salaries and requirements vary by employer.

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