Job Description
- Handle all incoming calls and manage the company switchboard
- Conduct telesales and follow-up calls to prospective buyers and sellers
- Respond to WhatsApps, SMSs, and other digital enquiries
- Assist with listing administration, documentation, and file management
- Capture and update CRM data accurately
- Assist agents with daily administrative tasks
- Coordinate property viewings and appointments
- Provide professional support to clients and maintain excellent customer service
- Prepare reports and assist with office communication and scheduling
Requirements
- Previous experience in sales administration, office admin, or telesales (real estate experience a bonus)
- Strong communication skills, both written and verbal
- Confident telephone manner
- Excellent organisational and time-management abilities
- Comfortable working with digital systems, CRM tools, and office software
- Ability to handle multiple tasks with accuracy
- Professional, presentable, and reliable
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