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George: Counter Sales – Steel Industry posted by South Cape Recruitment

Counter Sales – Steel Industry

Posted on 2025-02-07

Salary 0

Category It Computer

Location

Job Summary

Key

Responsibilities:

  • Customer service Greet customers warmly and assist them in identifying their needs. provide expert advice on steel products, including specifications, uses, and availability
  • Product knowledge – maintain up to date knowledge of the company`s product range including new arrivals, features, and benefits. Stay informed about industry trends and market developments
  • Inventory management – Monitor stock levels and coordinate with the inventory team to ensure timely replenishment of products. Assist in inventory counts and audits as required
  • Order Processing – accurately process customer orders and coordinate with the warehouse team for timely fulfilment. follow up on backorders and communicate status updates to customers
  • Sales support – assist customers with product selection, provide quotations, and follow up on inquiries. Support the sales team in achieving sales targets and objectives.
  • problem resolution – address customer complaints and issues promptly and professionally. Escalate complex problems to the appropriate department of resolution
  • Safety and Compliance – adheres to all safety protocols and company policies. Ensure the sales counter area is clean, organized, and compliant with health and safety regulations.
  • Reporting – prepare daily weekly and monthly sales reports as required. Provide insights and feedback on customer preferences and market trends to management.

Skills and Competencies:

  • Strong communication and interpersonal skills
  • Excellent problem-solving abilities and attention to detail
  • Understanding of steel products, their applications, and industry standards
  • Familiarity with sales techniques and customer service best practice
  • Customer focused, proactive and results driven – work to targets
  • Ability to work independently and as part of a team
  • Strong organizational and multitasking skills
  • Ability to market promote and upsell full range of products
  • Customer Centric / focussed and driven

Counter Sales – Steel Industry position available in Western Cape, George. This job position was posted by South Cape Recruitment. The job has been posted as a char8000 ad on 2025-02-07 at 21:07:52 in the It Computer category

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