Systems Administrator
Posted on 2025-02-28
| Employer | Hire Resolve |
|---|---|
| Salary | 0 |
| Category | It Computer |
| Location | Gauteng / Johannesburg |
Job Summary
Responsibilities:
System Administration
- Administer and maintain productivity suites, ranging from Microsoft 365, which includes Entra, Office 365, SharePoint, Teams, Intune, Defender and Purview to our Line of Business systems.
- Administering and maintaining servers and endpoints, including installation, configuration, and troubleshooting, as well as the migration of any on-premises infrastructure to off-the-shelf cloud-based platforms.
- Facilitate the life cycle of user accounts, permissions, and access across various systems and platforms, which includes the Active Directory and Microsoft Entra.
- Telephony switch and VoIP systems (Mitel based), Datatex suite of products (Amethyst, TES, TNG)
- Implementing and maintaining system backups, disaster recovery plans, and security measures.
Management and Processes
- Assist with IT operational and supply chain management.
- Enable internal service desk to achieve SLA and reporting requirements.
- Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses.
- Assist teams with planning and adoption of new tools and services.
- Assist in end-user support
- Manage and allocate support tickets to team via Helpdesk system (SpiceWorks)
Security and Compliance
- Align the IT environment to industry regulations and best practices, such as SOC2, CIS Benchmark, ISO 27001, GDPR and PCI-DSS, by configuring, implementing and enforcing security policies.
- Monitor and investigate security alerts and incidents.
- Facilitate security reviews for new software and tools and critically evaluate risks and define mitigations.
- Ensure regular security audits and vulnerability assessments are performed and risks identified are addressed promptly.
- Assist with configuration and evidence gathering.
Support
- Effectively enable and delegate within the team to offer prompt national support and collaborate with representatives in other regions where applicable.
- Facilitate inquiries by understanding the underlying need, followed by identifying and evaluating the various solutions and finally implement the viable solution.
- Collaborate with teams to enable integration with IT systems, e.g. SSO, MFA integration and configuring access packages.
- Serve as an escalation layer for privileged operations as well as complex issues offering prompt and effective resolution, which may vary from hardware/software to network problems and rely on diagnostic skills to resolve.
Documentation and Knowledge Sharing
- Develop IT policies and guidelines.
- Maintaining accurate documentation of configurations, procedures, and troubleshooting guides.
- Sharing knowledge and best practices with team members, promoting continuous learning and improvement.
Minimum experience required to effectively meet the requirements of the position
- Completed the following Microsoft Exams:
- MS-102: Microsoft 365 Administrator
- MD-102: Endpoint Administrator
- SC-100: Microsoft Cybersecurity Architect
- SC-200: Microsoft Security Operations Analyst
- SC-300: Microsoft Identity and Access Administrator
- SC-400: Microsoft Information Protection Administrator
- MS-500: Microsoft 365 Security Administration
- AZ-500: Microsoft Azure Security Technologies
- Holds a degree or diploma in Computer Science, Information Technology, or related field or have the relevant work experience.
- Networking: IP, ICMP, IPSec, UDP, TCP, DNS, DHCP, NTP, LDAP, HTTP, SMB, SIP, Routing, BGP, VPN
- Security: Firewall, CSR, Certificates, SAN, CA, TLS, Mutual TLS, Cipher Suites, Symmetric and Asymmetric Encryption
- Load Balancers: Reverse Proxy, HTTP Proxy, NGINX, Scale Computing and NLB
- Email: MX, SPF, DKIM, DMARC, S/MIME, Microsoft Purview Advanced Message Encryption
- Platforms: Windows, MacOS, Ubuntu, Android, iOS, Apple Business Manager, Google Workspace, Rocky
- Scripting languages: PowerShell, Bash, SQL, Python, Data Manipulation, Automation
- IdPs: SAML, Microsoft Enterprise Applications, SCIM, Custom App Roles
- Microsoft Identity: Hybrid AD, Mult-Factor Authentication, Conditional Access Policies, External Collaboration, PIM, Retrieving Audit Logs, Entitlement Packages
- Microsoft Endpoint Manager: Intune, Secure Boot, Disk Encryption, Account Protection, Firewall, Windows Defender for Endpoint, Device Profiles, Devices Compliance Polices, Device Configuration Polices, Approved Applications, Device Driver Updates, AutoPilot, Onboarding Operating Systems, Dynamic Groups
- Microsoft Purview: DPL policies, eDiscovery, data life cycle management, subject rights management (GDPR)
- Microsoft Security: Improving Security Score, Configuring Alerts, Investigate Incidents, Leveraging Risky Users detection.
- Microsoft Exchange, SharePoint and Teams: Creating Teams disallowing Guests, Auditing external shares.
- Microsoft Azure: KeyVaults, Storage Accounts, SQL server, ADF, Virtual Network, NAT Gateways, VPN Tunnels, Azure Sentinel, Azure Virtual Desktop
- Compliance Policies and Data Protection Acts: ISO 27001, CIS Benchmark, SOC2, PCI DSS, POPIA, GDPR, CCPA, CDPA, DSAR
If you would like to apply for this position, kindly forward your CV to Hire Resolve
Systems Administrator position available in Gauteng, Johannesburg. This job position was posted by Hire Resolve. The job has been posted as a char8000 ad on 2025-02-28 at 00:10:47 in the It Computer category
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