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Western Cape: Client Liaison -Inbound Call Centre posted by Status Staffing

Client Liaison -Inbound Call Centre

Posted on 2025-03-03

Employer Status Staffing
Salary 0
Category It Computer
Location Western Cape  /  Western Cape

Job Summary

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE    :           Permanent
SECTOR                          :           Sales
BASIC SALARY              :           R10 000.00 + Commission + Benefits
START DATE                  :           A.S.A.P / Immediate

REQUIREMENTS:

  • Matric (Grade 12) is required
  • 2+ years of experience in Call Centre or Telesales
  • Proven track record of success in telesales or call centre environments
  • Proficient in Microsoft Office (Word, Excel, PowerPoint)
  • Patience when dealing with customers
  • Ability to communicate effectively and build rapport with clients
  • Target-driven with a strong focus on achieving goals
  • Fluent in both English and Afrikaans (non-negotiable)

 
DUTIES:
 
Primary

Responsibilities:

  • Booking and converting leads into appointments for our product specialist in the field (NO COLD CALLING)

 
Customer Assistance:

  • Assess client needs, and provide product recommendations based on customer preference

 
Product Knowledge:

  • Possess detailed knowledge about the products being sold, including materials, design features, dimensions, and care instructions.

 
Sales Process:

  • Explain the benefits of different products, answer questions, and handle customer objections. Upsell or cross-sell complementary items like accessories or warranties

 
Providing Information on Delivery & Assembly:

  • Inform customers about delivery timelines, costs, and any assembly or setup options available. Arrange for deliveries or coordinate with logistics teams

 
Meeting Sales Targets:

  • Work toward achieving sales targets through effective customer interaction and closing sales

Should you meet all the requirements, apply on our website at Status Staffing
Client Liaison -Inbound Call Centre position available in Western Cape, Western Cape. This job position was posted by Status Staffing. The job has been posted as a char8000 ad on 2025-03-03 at 01:01:33 in the It Computer category

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