Italian Customer Sales & Services Representative
Posted on 2025-03-09
| Employer | Manpower Group |
|---|---|
| Salary | 180000 |
| Category | Sales Marketing |
| Location | Western Cape / Western Cape |
Job Summary
Responsibilities:
- Assistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languages
- Work on renowned airline reservations systems & handle outbound voice calls, written correspondence & other multimedia channels daily
- Fully paid product and systems training provided
- Daily interactions with international passengers with queries and compliments
- Required to meet specific key performance indicators and meet expected client service levels
- Demanding and time-sensitive call centre environment
- Experience our multi-cultural work environment with colleagues from all over the world
Requirements:
- Native level fluency in Italian language: Verbal & Written skills essential (Advanced/Fluency level)
- Permanent residence permit or South African ID holders only
- Flexibility to work shifts between 07h00 and 19h00, Monday to Friday
- Excellent customer service skills essential. Experience in call centre or travel & tourism industry preferred.
- Excellent Computer literacy & technical skills
- Knowledge & experience on MS Office products & able to work on Windows-based operating systems. Previous experience on travel reservations systems is beneficial
Please note only shortlisted candidates will be contacted.
Italian Customer Sales & Services Representative position available in Western Cape, Western Cape. This job position was posted by Manpower Group. The job has been posted as a char8000 ad on 2025-03-09 at 01:03:40 in the Sales Marketing category
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