Sales Representative
Posted on 2025-03-17
Employer | Time Personnel |
---|---|
Salary | 0 |
Category | It Computer |
Location | Western Cape / Western Cape |
Job Summary
- Must have a matric certificate (preferably with mathematics)
- 3-5 years sales experience (preferably in hardware/construction or similar industry)
- Additional business qualifications would be beneficial
- Telephone, Interpersonal and Communication Skills
- Computer Literate in Excel and Pastel
- Technical Product Knowledge (Hardware)
Ability to:
- Be customer focused and build relationships
- Be proactive and use initiative
- Work well under pressure
- Negotiate and problem solve
- Manage your time and work schedule
- Collaborate within the team as well as with customers
DUTIES
- Maintain communication and excellent service with the existing client base by calling on them on a weekly basis.
- Establish new accounts by planning regular visits to potential clients, closely monitoring new account growth.
- Communicate new products, information or feedback to clients to help address their current and future needs.
- Attend / assist clients with price queries and negotiate prices within the parameters as set by management.
- Provide timely responses to all email and telephonic communication from new and existing clients, this includes providing quotations on request etc
- Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques and report back monthly.
- Recommends changes in products, services, and policies by evaluating results and competitive developments.
- Maintain professional and technical knowledge by attending educational workshops, establishing personal networks, and participating in professional societies where possible.
- Participate in quarterly stock takes as well as conduct stock checks on products and liaise with buyer admin for ordering and potential stock shortages
- Ensure clients receive their order as requested, in the correct condition and in a timely manner by communicating delivery requirements and following up on schedules with the team.
- Ensure that customers are credit worthy or that the sale is in fact paid for (liaise with finance department) before any orders leave the premises.
- If product is damaged, ensure management is made aware of the fault so that a refund or replacement can be arranged.
- Liaise with manager regarding identified problems and/or customer suggestions/complaints so that they can be improved on/rectified.
- Assist manager with ideas for a sales strategy for slow movers and growing market share.
- Keep filing of customer documentation up to date at all times, this includes the above-mentioned activity and results reports.
- Assist with ad-hoc tasks, as requested
Salary:
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