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Western Cape: Sales Representative posted by Time Personnel

Sales Representative

Posted on 2025-03-17

Employer Time Personnel
Salary 0
Category It Computer
Location Western Cape  /  Western Cape

Job Summary

REQUIREMENTS

  • Must have a matric certificate (preferably with mathematics)
  • 3-5 years sales experience (preferably in hardware/construction or similar industry)
  • Additional business qualifications would be beneficial
  • Telephone, Interpersonal and Communication Skills
  • Computer Literate in Excel and Pastel
  • Technical Product Knowledge (Hardware)

 
Ability to:

  • Be customer focused and build relationships
  • Be proactive and use initiative
  • Work well under pressure
  • Negotiate and problem solve
  • Manage your time and work schedule
  • Collaborate within the team as well as with customers

 
 
DUTIES

  • Maintain communication and excellent service with the existing client base by calling on them on a weekly basis.
  • Establish new accounts by planning regular visits to potential clients, closely monitoring new account growth.
  • Communicate new products, information or feedback to clients to help address their current and future needs.
  • Attend / assist clients with price queries and negotiate prices within the parameters as set by management.
  • Provide timely responses to all email and telephonic communication from new and existing clients, this includes providing quotations on request etc
  • Keep management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
  • Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques and report back monthly.
  • Recommends changes in products, services, and policies by evaluating results and competitive developments.
  • Maintain professional and technical knowledge by attending educational workshops, establishing personal networks, and participating in professional societies where possible.
  • Participate in quarterly stock takes as well as conduct stock checks on products and liaise with buyer admin for ordering and potential stock shortages
  • Ensure clients receive their order as requested, in the correct condition and in a timely manner by communicating delivery requirements and following up on schedules with the team.
  • Ensure that customers are credit worthy or that the sale is in fact paid for (liaise with finance department) before any orders leave the premises.
  • If product is damaged, ensure management is made aware of the fault so that a refund or replacement can be arranged.
  • Liaise with manager regarding identified problems and/or customer suggestions/complaints so that they can be improved on/rectified.
  • Assist manager with ideas for a sales strategy for slow movers and growing market share.
  • Keep filing of customer documentation up to date at all times, this includes the above-mentioned activity and results reports.
  • Assist with ad-hoc tasks, as requested

 
 

Salary:

Basic salary plus commission plus company car and fuel.
 
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