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Cape Town: Software & End-User Support posted by West Coast Personnel

Software & End-User Support

Posted on 2025-03-17

Employer West Coast Personnel
Salary 0
Category Automotive
Location Western Cape  /  Cape Town

Job Summary

What You`ll Do:

  • Provide end-user IT software support
  • Respond to support requests via email, helpdesk system, and phone
  • Maintain and publish supporting documentation on IT systems
  • Deliver basic software training (MS Office, iManage, CMS)
  • Assist with MS Office, iManage/Worksite, and other application queries
  • Ensure compliance with company and legal IT standards
  • Support meeting room and Teams connections (Calendar management)
  • Provide IT software support at our Cape Town & Stellenbosch offices, with occasional remote support for other locations

 
What You Need:

  • Grade 12 qualification
  • 1-2 years of experience in IT support or customer service
  • Strong knowledge of Windows 11 and MS Office (Word, Excel – Intermediate level)
  • Experience assisting end users with software-related issues
  • Previous training experience is an advantage
  • Good problem-solving and diagnostic skills
  • Knowledge of iManage/Filesite is a plus
  • Vehicle and valid licence- can discuss.

Software & End-User Support position available in Western Cape, Cape Town. This job position was posted by West Coast Personnel. The job has been posted as a char8000 ad on 2025-03-17 at 01:32:47 in the Automotive category

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