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Stellenbosch: Developer – Technical Support (Ch1118) posted by Capital H Staffing and Advisory Solutions

Developer – Technical Support (Ch1118)

Posted on 2025-04-09

Job Summary

Our client, a leading innovator in financial wellness and inclusion, has developed a platform that enables employees to access their already earned wages early (EWA). They are now looking for a Developer Technical Support to join their team.

Requirements:

  • Computer Science Qualification or similar
  • C# & SQL (anything over that in our stack is a bonus)

About the Role

  • Provide Level 2 – Level 3 technical support
    • Raised via customer/client support
    • Raised via DataDog and Alerts
  • Incident and problem co-ordination with Core Development Team
  • Analyse and write SQL stored procedures in resolving issues
  • Develop SQL scripts and modification of existing ones
  • Resolve escalated issues and report software defects via Jira Service Management
  • Support planning and implementation of changes/upgrades
  • Adhere to internal SLA
  • Log and report production issues (incident report)
  • Assist core development with Database maintenance
  • Improve and enhance PMNs internal Admin platform
    • analyse user requirements
    • develop according to specifications, user requirements, and best practices.
    • write efficient, scalable, and maintainable code
    • conduct unit testing & debugging
    • version control & documentation
    • troubleshooting & support
    • recommend and execute improvements
  • Monitor system performance and conduct regular system maintenance tasks
  • Documenting system configurations, procedures and troubleshooting steps for knowledge sharing and future reference

Other:

  • After hours standby and on weekend and holidays on a rotational basis
  • Must live near Stellenbosch or Northern Suburbs area to be able to work onsite.
  • Own reliable transport (advantageous)

General:

  • Only shortlisted candidates will be contacted. Should you not hear from us after 30 days you may consider your application unsuccessful
  • In keeping with our clients employment equity requirements, only South African citizens will be considered.

Developer – Technical Support (Ch1118) position available in Western Cape, Stellenbosch. This job position was posted by Capital H Staffing and Advisory Solutions. The job has been posted as a premium ad on 2025-04-09 at 13:02:29 in the Finance Accounting category

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