Service Delivery Administrator €“ It Industry €“ Cape Town
Posted on 2025-04-11
| Employer | Hire Resolve |
|---|---|
| Salary | 0 |
| Category | Logistics |
| Location | Western Cape / Cape Town |
Job Summary
Hire Resolves client in the IT industry is urgently seeking the expertise of a Service Delivery Administrator in Cape Town, Western Cape.
Responsibilities:
- Cultivate positive customer interactions to foster long-term relationships and brand loyalty.
- Optimize the delivery network to ensure timely and dependable service provision.
- Supervise the end-to-end service activation process, from order receipt to internet connectivity, aiming for maximum efficiency.
- Collaborate across internal teams to streamline service delivery operations.
- Direct the activities of external delivery partners, ensuring adherence to quality standards and service level agreements.
- Track and document operational procedures to guarantee compliance with service level targets and quality benchmarks.
Requirements:
- Demonstrated proficiency in administrative tasks and clear communication.
- Exceptional attention to detail, coupled with a focus on quality and timely completion.
- Ability to effectively prioritize and manage multiple projects while working with diverse teams.
- Proactive and capable of independent work within a collaborative setting.
- Prior experience in a related position is a significant advantage.
Contact Hire Resolve for your next career-changing move.
- Our client is offering a highly competitive salary for this role based on experience.
- Apply for this role today, contact Adrienne Steyn at Hire Resolve or on LinkedIn
- You can also visit the Hire Resolve website: hireresolve.us or email us your CV: Hire Resolve
Service Delivery Administrator €“ It Industry €“ Cape Town position available in Western Cape, Cape Town. This job position was posted by Hire Resolve. The job has been posted as a char8000 ad on 2025-04-11 at 00:11:58 in the Logistics category
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