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Gauteng: Service Admin Manager posted by Manpower Group

Service Admin Manager

Posted on 2025-04-22

Employer Manpower Group
Salary 300000
Category Sales Marketing
Location Gauteng  /  Gauteng

Job Summary

The Opportunity

Are you a results-driven service management professional with a passion for operational excellence? We`re seeking an exceptional Service Admin Manager to lead our workshop administration and customer service strategy.

Key Responsibilities

  • Manage service advisor teams and workshop operations
  • Drive departmental efficiency and productivity
  • Oversee warranty claims and service administration
  • Ensure compliance with Original Equipment Manufacturer (OEM) standards
  • Develop and implement robust administrative systems

Ideal Candidate Profile

Qualifications

  • Minimum 5 years` experience in senior service advisor and administrative roles
  • Proven track record in corporate dealership environments
  • Demonstrated ability to achieve departmental targets and profitability

Essential Skills

  • Outstanding staff management capabilities
  • Entrepreneurial mindset
  • Goal-oriented and results-driven
  • Excellent conflict resolution skills
  • Ability to thrive in fast-paced environments
  • Strong team player
  • Transparent and honest communication

Technical Requirements

  • Proficient in MS Office Suite
  • Experience with automotive platforms (Evolve and IAL advantageous)
  • Digital native with strong technological aptitude

Key Performance Areas

  • Production and operational efficiency
  • Administrative excellence
  • Labour sales management
  • Warranty administration
  • Regulatory compliance

What They Offer

  • Challenging and dynamic work environment
  • Opportunity to drive service innovation
  • Professional development potential
  • Competitive remuneration package

Working Arrangements

  • Primary Hours: 7:30 AM – 5:30 PM (Monday-Friday)
  • Additional Saturday morning shifts: 8:00 AM – 1:00 PM
  • Reporting directly to Dealer Principal

Service Admin Manager position available in Gauteng, Gauteng. This job position was posted by Manpower Group. The job has been posted as a char8000 ad on 2025-04-22 at 01:03:12 in the Sales Marketing category

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