Position PurposeDeliver and enable excellence in all service moments to all stakeholders (Members, Providers, Employer groups, Intermediaries, Schemes).Personalised clinical servicing through the Omni channel experience focusing on the overall care quality of interaction between our customers and thebrand.Committing to our service care charter striving to continuously make a positive difference.To enable the management of the patient is appropriate according to medicine formulary, clinical protocols and guidelines.With specific focus on chronic disease management and overall special touch cases.Holistically identifying and handling complex care requests for the patient and their support structures.Duties & ResponsibilitiesAccountabilitiesClient service delivery and quality:Follow procedures and cooperate with peers and leader for best possible service deliveryCompliance and Risk Management:Defined legal, statutory and regulatory compliance is maintained at the required standardsOperational risk and governance structures, measures and frameworks are complied with and necessary action is taken to address issues, when necessaryFinancial Management:Contribute to cost savings within the department to assist with financial goals and targetsOperating Model:Meet delivery objectives through working with other team members within and linked to the department / projectResolve operational performance variations and problems and escalate unresolved issues to higher.
Care Specialist/Registered Pharmacist – Wanted Urgently position available in North West, North West. This job position was posted by Sandton INvestments en. The job has been posted as a free ad on 2025-04-23 at 14:52:32 in the Health And Skincare category

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