Client Contact Specialist
Posted on 2025-04-24
| Employer | Time Personnel |
|---|---|
| Salary | 12000 |
| Category | Sales Marketing |
| Location | Western Cape / Western Cape |
Job Summary
- Matric, relevant tertiary qualifications advantageous
- Fully Bilingual in Afrikaans and English (speak, read, write)
- Strong verbal and written communication skills coupled with an excellent telephonic manner
- Computer literate, specifically MS Office (Word, Excel, Outlook)
- Minimum of one year experience in telemarketing or sales
- Time management skills and the ability to prioritise tasks under pressure
- Results-driven and customer-focused
- Knowledge of social media
- Excellent interpersonal skills, assertiveness, and active listening
- Persuasion skills
- Ability to learn product and service knowledge
- Professional and a team-player
- Able to work independently
DUTIES
Marketing
- Attended all inbound and outbound calls and sufficiently address enquiries and questions
- Ensure that events are filled and follow up timely with clients
- Ensure to meet daily and monthly targets. These targets are subject to change from time to time
Booking management
- Schedule and manage bookings
- Draft and send appropriate paperwork to the client
- Ensure that interaction is based on the principles specified in our policies
Database management and Customer care
- Ensure that the database is managed, updated, and maintained
- Attend to client queries, problems, and/or questions efficiently
Salary:
R12,000 negotiable dependent on experience Click Go Apply to apply online! Apply directly for this position. Please read all instructions carefully. We do not process job applications; we simply aggregate and display job listings. Job Title:Client Contact Centre Administrator (Cape town)Job Description:The Client contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience, Job Title: Client Contact Centre Administrator (Cape town)Job Description: The Client contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience Job Title: Client Contact Centre Administrator (Cape town)Job Description: The Client contact centre is responsible for the inbound telephonic servicing of the individual policyholder and brokers with the aim of providing a first call resolution experience REQUIR EMENTS Matric, relevant tertiary qualifications advantageous Fully Bilingual in Afrikaans and English (speak, read, write) Strong verbal and written communication skills coupled with an excellent telephonic manner Computer literate, specifically MS REQUIREMENTS Matric, relevant tertiary qualifications advantageousFully Bilingual in Afrikaans and English (speak, read, write)Strong verbal and written communication skills coupled with an excellent telephonic mannerComputer literate, specifically MS
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