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Johannesburg: Operations Manager posted by Kendrick Recruitment

Operations Manager

Posted on 2025-04-23

Employer Kendrick Recruitment
Salary 0
Category It Computer
Location Gauteng  /  Johannesburg

Job Summary

Operations Manager | Luxury Lodge & Hotel Group | Bryanston, Johannesburg

Salary:

Negotiable, Dependent on Experience

Kendrick Recruitment is now seeking a seasoned Operations Manager to join a luxury lodge and hotel group based in Bryanston, Johannesburg. This role requires a dedicated individual with strong leadership skills and extensive operational experience within high-end hospitality settings. The successful candidate will oversee a portfolio of small luxury lodges located in Limpopo and Mpumalanga, and should be comfortable with extensive travel between these properties.

Key

Responsibilities:

Operational Management

  • Oversee all aspects of lodge operations in collaboration with the Lodge Resident Manager.

  • Manage budgets, track financial performance, and implement profitability strategies.

  • Compile and present regular performance reports, including occupancy, revenue, and expenditure.

  • Address and resolve operational challenges effectively and professionally.

  • Lead and manage annual union negotiations.

  • Promote and implement sustainable practices, including energy efficiency and waste reduction.

Strategic Planning

  • Align operational strategies with company-wide goals.

  • Collaborate with executive leadership to develop long-term objectives.

  • Support broader group initiatives as set out by the General Manager of Operations.

Resource Management

  • Allocate resources efficiently, including staff, finances, and equipment.

  • Streamline resource use to enhance productivity and reduce costs.

Process Optimization

  • Continually assess and improve operational systems and workflows.

  • Integrate industry best practices and new technologies.

Supply Chain Management

  • Manage vendor relationships and maintain a smooth flow of goods and services.

  • Identify and mitigate supply chain risks.

Team Leadership

  • Build, lead, and motivate high-performing teams.

  • Foster a positive work culture that promotes collaboration and development.

  • Train and mentor staff to deliver exceptional guest experiences.

Quality Control

  • Ensure all properties meet the groups high standards of quality and service.

  • Drive and manage the implementation of quality and product initiatives.

Risk Management

  • Identify potential risks and formulate mitigation strategies.

  • Develop contingency plans for business continuity.

Technology Integration

  • Research and implement technological tools to streamline operations.

  • Remain current with industry trends and advancements.

Communication & Collaboration

  • Facilitate effective communication across all departments.

  • Collaborate with cross-functional teams to ensure goal alignment.

Minimum Experience &

Requirements:

  • Matric (essential); tertiary qualification in Sales & Marketing advantageous.

  • Minimum 5 years experience in a General Management role in a luxury lodge environment.

  • Hospitality Degree or Diploma preferred.

  • Exceptional communication, organizational, and customer service skills.

  • Strong leadership, problem-solving, and financial management capabilities.

  • High resilience and ability to multitask under pressure.

  • Valid RSA ID, Drivers License, and own reliable vehicle.

  • Willingness and ability to travel extensively.

  • Solid understanding of game reserve operations and luxury safari standards.

  • Professional appearance and demeanor.

  • Excellent written and verbal communication skills.

  • Proficient in Microsoft Office (Word, Excel, PowerPoint).

  • Knowledge of OPERA PMS, NEBULA, and APEX systems advantageous.

Package Includes:

  • Negotiable salary (dependent on experience)

  • Provident Fund (5% company contribution)

  • Medical Aid (as part of Cost to Company package)

View Job  Boksburg: Restaurant Floor Manager posted by Restaurant Staff

If you meet the above criteria and are ready to take the next step in your luxury hospitality career, send your CV to apply.

Operations Manager position available in Gauteng, Johannesburg. This job position was posted by Kendrick Recruitment. The job has been posted as a free ad on 2025-04-23 at 15:03:20 in the It Computer category

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