Kendrick Recruitment is now seeking an experienced and professional Banqueting Manager for a luxury hotel in Cape Town. The ideal candidate will have strong leadership skills, a hands-on approach, and a passion for delivering top-tier service in a high-end hospitality environment.

Minimum

Requirements:

• 35 years of experience as a Banqueting Manager or Assistant in a 34 star hotel environment

• Strong knowledge of Food & Beverage operations and Banqueting procedures

• Meticulous attention to detail with a structured and organized approach

• Assertive decision-maker with the ability to implement high operational standards

• Proficient in Microsoft Word, Excel, PowerPoint, and staff training systems

• Proven leadership abilities with a respected and motivated team

• Fluent in both English and Afrikaans (written and verbal)

• Own reliable transport is essential

• Sober habits and high integrity; willingness to undergo random drug, alcohol, or polygraph testing

• Available to work flexible hours, including nights, weekends, and holidays

• Strong communication and interpersonal skills, with the ability to engage guests professionally in person and over the phone

• Must be a hands-on, proactive team player with a can-do attitude

Key

Responsibilities:

• Achieve budgeted food and beverage sales and manage departmental costs effectively

• Maintain high standards of service and operational excellence within the banqueting and conference department

• Perform monthly stock control of banqueting equipment including glassware, crockery, linen, and more

• Oversee daily operations of meeting and conference setups and services

• Handle all function delivery sheets and bar requisitions accurately and timeously

• Monitor the quality of banqueting food, beverage, service, and presentation

• Ensure exceptional client service from pre-event to post-event feedback and evaluations

• Supervise team schedules to ensure adequate coverage and service consistency

• Collaborate with the Conference & Events Manager, Head Chef, and banqueting team to ensure event details and client requirements are met

• Attend weekly departmental and banqueting meetings

• Support in menu planning and departmental budget creation

• Ensure meeting rooms and event spaces are set to required specifications

• Coordinate general housekeeping and maintenance of conference and banqueting areas

• Handle customer complaints professionally, escalating issues when required

• Conduct regular staff training and development to maintain service standards

• Monitor staff performance, discipline when needed, and ensure adherence to company policies

This position is perfect for a dedicated, enthusiastic hospitality professional who is ready to take ownership of a dynamic role in a luxury setting. If you meet the criteria and are ready for your next challenge, apply now by sending your CV to Kendrick Recruitment.

Banqueting Manager position available in Western Cape, Cape Town. This job position was posted by Kendrick Recruitment. The job has been posted as a free ad on 2025-04-23 at 15:03:30 in the It Computer category