Abilities : Anticipate future circumstances, conditions and requests and use these scenarios to plan for the future Ability to think strategically and tactically in order to position the lodge and its revenue generation plans optimally Ability to comprehend and develop and communicate abstract concepts Ability to correctly communicate detailed information and instruction to others Ability to recognize market and revenue concerns Ability to prioritise tasks and delegate Personal Qualities: High degree of confidentiality and protection of sensitive information Committed to creating environments and systems that enable the delivery of exceptional and personalized services Displays a sense of urgency and dedication to meeting the needs and wishes of others Comfortable and accurate working with high levels of detailed information Models a life of personal service and support to the service teams Works to create a work environment that encourages high levels of engagement with the company Persistent in establishing and maintaining effective systems and process activities Effective in creating and fostering an environment of collaboration and commitment Does not make judgement about people based on their views, preferences, habits and behaviours Demonstrates exceptional levels of integrity Ability to work independently without receiving detailed instructions presents impeccable grooming and deportment

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