About the Role:We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exception
Search Results for: customer service support
About the Role:We are looking for Customer Service Representatives to support our client operating as an MVNO (Mobile Virtual Network Operator), meaning we provide mobile services without owning the physical infrastructure. Our goal is to deliver exception
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities:Responsible for resol
We have an exciting opportunity for Customer Service Representatives to join a dynamic team of tech experts focused on redefining superior customer service in the telecommunications sector.This role is focused on providing professional inbound technical su
Join our team as a Customer Support Agent! Are you energetic, customer-focused, and ready to make a difference? We are seeking dynamic individuals to provide top-notch support and create positive experiences for our valued customers. Join us in delivering
Key ResponsibilitiesIdentify and respond to the customers needs with helpful solutions, delivering a high-quality serviceApply empathy and patience when dealing with irate customersApply excellent listening skills and probing techniques to establish relev
Are you passionate about delivering exceptional customer service in the banking industry? Were looking for an experienced Customer Service Agent to join our team, focusing on credit card-related queries on a 3-month contract.Key Responsibilities:Handle inc
Hire Resolves client, a logistics company, is currently seeking a Application Support Manager to join their dynamic team in Port Elizabeth. This is an exciting opportunity to lead an application support team and drive the delivery of high-quality services
Purpose: To assist the Customer Experience Centre (CEC) with the vital role of performing customer service-related duties including the effective handling of inbound and outbound calls, logging cases on the CCA, performing follow-ups and maintaining excell
Remote IT Support Technician (JB4958)Remote (South Africa-based)R18,000 - R24,000 per month, CTCJoin a dynamic team specializing in digital transformation and managed IT solutions! As a 1st Line Support Engineer, youll provide remote support to UK-based cl
The Customer Onboarding Specialist is responsible for facilitating the seamless onboarding, training, and technical support for clients to enhance their satisfaction and success with our services. This position requires close collaboration with clients dur
We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be ab
We are looking for technically skilled candidates with excellent interpersonal skills for the Technical Support position. Technical Support Officers troubleshoot technical issues, provide timely customer feedback, and support the roll-out of new applicatio
Duties: Maintenance and Installation Function as full technical support by handling all technical queries from customers as well as calls pertaining to the progress on repairs and availability of stock. Visit customers sites and carry out corrective and pr
Quality Site Supervisor / Customer Rep Responsible for overseeing the quality control processes specific to the inspection, rework , and testing of automotive components. This includes ensuring that all components meet the required industry standards, regu
Job Purpose: As a Desktop Support Engineer , you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT
Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their UK Collections who has FSCA or UK collections experience • Must reside in Cape Town • Will be based in Town • Must have a clear criminal record a
Ditto Hire, a leading tech company operating in the recruitment software sector, is currently looking for a Support Consultant to join our awesome team of coders, designers, and account managers. We require a self-starter who is obsessed with detail and br
We are looking for a passionate and dedicated Customer Service Representative to join our team. To welcome our new clients into the company by integrating onboarding systems and processes after the sale has been completed, providing excellent customer serv
Key Role Aim We are looking for a passionate and dedicated Customer Service Representative (Admin) to join our team. To welcome our new clients into the company by integrating onboarding systems and processes after the sale has been completed, providi
Technical Competencies & Experience:Process shipping line’s shipping instructionProcess creditor invoicesSubmit RCG to SARSProcess cargo duesProcess acquittals to shipping line.Cost, close and post fileOversee compensation & benefitsPrepare r
Location: Parow North, Cape TownRequirements:Matric qualification.Strong communication and organisational skills.Proficiency in Microsoft Office (Word and Excel).A willingness to learn and a positive attitude.Key Responsibilities:Manage the front desk, pro
Job Description:Perform fault finding and repairsOversee the installation and commissioning of machines at client sitesProvide ongoing maintenance and customer support assistanceRebuild and service equipment, addressing breakdowns and troubleshooting issue
Responsibilities 1.Customer Front-Line Technical SupportCalculator functions and operations.Access to Mantis Calculator Portal.Calculator related issues with MS-Office and Windows OS.2.Quality Assurance on all CalculatorsPerforms complete functionalit
About the roleThe YES Programme Intern will play a vital role in ensuring high-quality customer service and vehicle standards at AVIS. This role involves hands-on inspection, documentation, and direct communication with customers to manage quality-related
We are looking for enthusiastic, self-disciplined and dedicated people`s person who are interested in property management & software solutions and have extensive rental experience and knowledge.Roles:Customer Success Consultants must know the company`s
Position: LearnershipLocation: Gauteng - Sandton / BryanstonDuration: 12 MonthsLearnership Type: Customer Management NQF Level 5Minimum Qualifications:Diploma / DegreeComputer Literate - MS Word and OutlookValid South African IDProof of Disability Le
Tasks & Typical duties/responsibilities:Maintain Energy Storage Systems to a high standard by carrying out regular inspection and maintenance, annual capacity tests, trouble shooting and reactive maintenance worksPerform system software and firmware up
Job Purpose:As a Desktop Support Engineer, you will play a vital role in providing technical assistance to end-users, ensuring their IT systems operate efficiently and securely. This role involves troubleshooting hardware and software issues, managing IT d
The successful candidate will be responsible for administering, troubleshooting and maintaining voice and data Networks including the routers, gateways and PBX phones. This person will also be responsible for configuring network and voice solutions for cli
To oversee and manage the day-to-day operations of the sales and service contact center, ensuring excellent customer service delivery, efficient handling of sales inquiries, and effective coordination with internal departments to meet business objectives.K
Hire Resolve`s client is looking for a Field Services Engineer to join their team in East London, Eastern Cape. his person is responsible for the 1st and 2nd line support and installation of Network switches, Routers, Hosted IP Telephony systems and o
Hire Resolve`s client is looking for a Application Support Manager to join their team in Port Elizabeth, EC. The purpose of this role is to lead our application support team in delivering high-quality services. This role requires strong collabora
Hire Resolve is excited to announce an opportunity for a skilled Solar Service Technician to join our client`s team in Cape Town. In this role, you will be responsible for the installation, maintenance, and repair of solar energy systems.As a Service Techn
Hire Resolve`s client is looking for a Support Team Lead to join their team in Port Elizabeth, EC. The main purpose of the Support Analyst Team Lead is to support and monitor the day-to-day performance of applications in the Operations Applications suite,
Job Opportunity: Operations POD SpecialistKey Performance Areas:Pre-DebriefingDebriefingAdministration1. Pre-Debriefing:Ensure all documentation is checked before any vehicle performs other tasks.Inform drivers of their expectations and requirements.2. Deb
Requirements:Proven experience as a debt review sales agent.Proficiency in Idocs.Call centre experience.Strong communication and interpersonal skills.Ability to work independently and as part of a team.Reliable and goal-oriented.Responsibilities:Engage wit
Depot Manager Portfolio:Effectively and efficiently manage the Depot to ensure the desired level of support and delivery of fuel to customers against SLA objectives and targets.Ensure all safety procedures are followed.Full management of all staff, custome
Responsibilities:Telephonic communication with customers, staff on the field, and management.Interaction with contractors and their drivers.Managing and responding to emails efficiently.Compiling and generating daily reports using MS Word & Excel.Maint
As a Technical Support Agent, you’ll be the trusted expert customers turn to for resolving technical issues on an advanced platform. Your role will be essential in ensuring smooth operations, diagnosing and troubleshooting technical challenges,
Duties: Leadership: Manage and lead a team of technicians, service advisors, and support staff to ensure optimal performance.Customer Service: Foster strong relationships with customers, addressing queries and resolving complaints to ensure a top-tier
If you have experience in delivering operational and commercial performance metrics across the business and successfully run the management of Team Managers -delivering revenue, gross margin and reached while driving and developing an effective culture tha
Job Purpose:Our client is seeking a highly skilled Digital Channels Service Manager to lead and oversee their Digital Channels service environment. The role focuses on ensuring system availability, operational integrity, and exceptional customer service de
Minimum Requirements:Strong administrative skillsExcellent communication and interpersonal skillsProficiency in Microsoft Office Suite.A self-starter with a strong work ethic and a team-oriented mindset.Online systems:Training of the new HOLO’s syste
Duties:Following up with orders and parts requirements on all current and future jobsResponsible for the total customer handling process in the service and repairs areaAchieve high level of customer satisfaction and confidence to increase loyalty and trust
Key Responsibilities:Lead a blended team of Cloud and DevOps engineers, supporting team growth and development.Oversee customer onboarding, working alongside the transition team to ensure smooth and successful integrations.Ensure SLA deliverables are met f
Key Responsibilities:Product & Technical Support: Lead efforts to provide technical support to channel partners and customers, addressing issues impacting machine performance, uptime, and technical support capability.Customer/Dealer Relationship Manage