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Pretoria: Account Manager posted by WatersEdge Solutions

Pretoria: Account Manager posted by WatersEdge Solutions

Posted on 2025-06-17 00:00:00

Employer WatersEdge Solutions
Category Software Engineer
Location Gauteng  / Pretoria

Job Summary

Overview:

A fast-growing digital solutions provider is seeking a dynamic and results-driven Account Manager to join their sales and marketing team. This role is perfect for someone passionate about technology, relationship management, and delivering impactful client outcomes through innovative software solutions.

Key Responsibilities:

  • Build and maintain strong, long-term client relationships, acting as a trusted advisor.

  • Work cross-functionally with internal technical and delivery teams to ensure client requirements are met and exceeded.

  • Identify and drive opportunities for upselling and cross-selling to maximise account value.

  • Maintain a high level of client satisfaction through consistent communication and proactive service.

  • Utilise CRM platforms for efficient account management, client tracking, and reporting.

  • Translate technical concepts into clear, business-relevant outcomes that resonate with stakeholders.

Ideal Candidate Profile:

  • 35 years experience in software or professional services sales, account management, pre-sales, or business development.

  • Strong understanding of the Software Development Life Cycle (SDLC), APIs, and cloud-based technologies.

  • Excellent communication, negotiation, and client engagement skills.

  • Proven ability to thrive in fast-paced, cross-functional team environments.

  • A problem-solver with a client-centric mindset and a proactive approach to building partnerships.

Why Apply:

  • Work with cutting-edge technology and a forward-thinking team.

  • Be a part of a company that values innovation, agility, and human-centred design.

  • Enjoy a collaborative culture that rewards growth and excellence.

If you are not contact within 10 working days please consider your application unsuccessful.

Click Go Apply to apply online!


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Pretoria: Account Manager posted by WatersEdge Solutions

Pretoria: Account Manager posted by WatersEdge Solutions

Posted on 2025-06-17 00:00:00

Employer WatersEdge Solutions
Category Other IT/Computer
Location Gauteng  / Pretoria

Job Summary

Account Manager

Our client, a dynamic player in the insurance and technology space, is seeking an experienced Account Manager to join their team in Pretoria. This role is central to maintaining long-term client relationships and acting as the primary liaison between clients and internal operational teams. The ideal candidate will have deep industry insight, strong commercial acumen, and a passion for client engagement and strategic account growth.

Duties & Responsibilities:

  • Develop and implement strategic plans to ensure account profitability and business growth
  • Own and execute the Annual Recurring Revenue (ARR) plan
  • Build and manage engagement structures and processes with clients
  • Understand client businesses, particularly in the insurance sector, and align solutions to their needs
  • Present and translate the companys value proposition effectively
  • Lead and facilitate executive-level engagements with clients
  • Negotiate and collaborate with clients to foster trust and long-term value
  • Manage client expectations and maintain strong, service-oriented relationships
  • Identify upselling and cross-selling opportunities
  • Collaborate with internal teams (Account Managers, Ops, Product Owners, Delivery) to ensure seamless service delivery
  • Monitor SLA compliance and drive high levels of client satisfaction
  • Align client requirements with company objectives and manage within approved budgets
  • Assess risks and provide recommendations
  • Facilitate and support both internal and client audits

Qualifications & Experience:

  • Business-related degree (essential)
  • Minimum 10 years of experience in account management or client engagement
  • Strong commercial background and understanding of profitability drivers
  • Proven experience managing IT software and service delivery projects
  • Solid insurance industry knowledge is required

Key Skills:

  • Exceptional interpersonal and communication skills
  • Strong negotiation and influencing ability
  • Strategic thinking and commercial awareness
  • Proven ability to build and maintain long-term client relationships
  • Confident engaging with senior executives and stakeholders
  • Strong analytical, planning, and organisational skills
  • Collaborative team player

If you are not contacted within 10 working days, please consider your application unsuccessful.

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