Johannesburg: Retentions Consultant – Accidental & Health x2 posted by Energy at Work Projects
Posted on 2025-07-05 00:00:00
| Employer | Energy at Work Projects |
|---|---|
| Category | Other Finance/Accounting |
| Location | Gauteng / Johannesburg |
Job Summary
Unlock a Thriving Career as a Accidental & Health Customer Service/ Retentions Consultant!
Key Responsibilities:
Innovative Retention Strategies: Deploy dynamic and creative methods to retain our valued clients. Examples include offering premium reductions, downgrades, and enticing discounts.
Policy Validation: Ensure timely and accurate capture of policies for retained clients to meet company requirements and system cutoffs affecting debit orders.
Client Needs Analysis: Analyze client needs and identify opportunities for cross-selling and up-selling, delivering tailored solutions.
Client Base Growth: Cultivate and expand our existing client base.
Adherence to Underwriting Standards: Strictly adhere to underwriter’s rules and business procedures.
Negotiation Expertise: Collaborate with Product Owners and Underwriters when necessary to find solutions, especially during policy reinstatementsall done through telephonic interactions.
Client Query Resolution: Address insurance-related queries and customer complaints promptly and effectively.
Achieving Targets: Meet and exceed all set targets consistently.
Relationship Management: Foster customer and business loyalty through exceptional relationship management. Uphold a professional corporate image aligned with the bank’s values.
Efficient Query Resolution: Prioritize query resolution within defined turnaround times to prevent complaints.
Qualifications & Experience:
Qualification:
Matric: High school diploma or equivalent.
Insurance Credentials: Possess a minimum of 120 Insurance credits.
Relevant Qualification: Hold a relevant certification, diploma, or degree.
Regulatory Exams: Compliant with FAIS regulatory exams.
Class of Business (COB) and Compliance Training: Completed required training.
Experience:
Insurance Industry Expertise: Minimum of 2 years of experience in the insurance industry.
Call Center Proficiency: A minimum of 2 years of call center/telephone experience.
Client Services: At least 1 year of sales/client services contact center experience.
If you’re ready to excel in a dynamic role, armed with qualifications, experience, and a commitment to exceptional client retention, we invite you to apply. Join us in shaping the future of insurance and delivering unparalleled service to our clients!
Elevate Your Career in Retention – Apply Now! ????
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Johannesburg
More jobs in Gauteng
Browse Other Finance/Accounting Jobs
Browse Energy at Work Projects Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Johannesburg: Financial Advisor – Certified posted by Discovery
Are you a Certified Financial Adviser looking to grow your business?Discovery offers a powerful partnership model designed to help advisers elevate their...
View Job
Financial Advisor – Certified
Johannesburg: Layout Artist – Urgently Needed posted by The Vine Partners
Layout Artist - Job SpecificationQualifications RequirementsDiploma or Degree in Graphic Design, Visual Arts, Fine Arts, or a related field.Proficiency in...
View Job
Layout Artist – Urgently Needed
Johannesburg: Assistant Production Manager – Urgently Needed posted by The Vine Partners
Our Client is a manufacturer dedicated to producing high-quality products for especially Outdoor enthusiasts, etc. This vacancy requires a skilled and...
View Job
Assistant Production Manager – Urgently Needed
Johannesburg: Sales Manager posted by Kontak Recruitment
Sales Manager - Racking Shelving Solutions JB5286Johannesburg, Gauteng R30 000 - R60 000 CTC plus commission PermanentA market leader in manufacturing...
View Job
Sales Manager
Johannesburg City: Financial Advisor – Urgently Hiring posted by Rebel Hunters Recruit
About the job? Take Your Financial Advisory Career to the Next Level!Are you a driven Financial Advisor ready to take control of your future? Were offering...
View Job
Financial Advisor – Urgently Hiring
Johannesburg West: Sales Consultant – Meat Products to FMCG posted by BizGro
A leading rib supplier seeks a dynamic Sales Consultant who has strong contacts with Butchery Departments in the FMCG retail store sector. This post is...
View Job
Sales Consultant – Meat Products to FMCG
Johannesburg: Forklift site technician – Position available immediately posted by WL Forklift Specialists
Role PurposeTo be part of a successful workshop or field service team that services, maintains and repairs contract or customer equipment to the highest...
View Job
Forklift site technician – Position available immediately
Johannesburg South: SAFETY OFFICER – URGENTLY NEEDED posted by Holobye Trading
Holobye Trading 2 PTY LTD is urgently looking for a SAFETY OFFICER.The required Candidate should have the following qualifications Senior Matric...
View Job
SAFETY OFFICER – URGENTLY NEEDED
Johannesburg North: Safety Officer – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Safety Officer, candidate must have at least Diploma in Safety Management or other SAQA Accredited...
View Job
Safety Officer – Urgently Needed
Johannesburg North: Environmental Specialist – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Environmental Specialist, candidate must have at least Diploma in Environmental ManagementScience. Only...
View Job
Environmental Specialist – Urgently Needed
Johannesburg South: Head of housekeeping – Housekeeping manager posted by Lakewood Hotel
Job Title Housekeeping ManagerKey Responsibilities1. Oversee daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.2....
View Job
Head of housekeeping – Housekeeping manager
Johannesburg South: Housekeeping – Housekeeping posted by Lakewood Hotel
Job Title Hotel HousekeeperKey Responsibilities1. Clean and maintain guest rooms, public areas, and facilities to high standards.2. Change linens, towels,...
View Job
Housekeeping – Housekeeping
Johannesburg North: Sales Consultant – FMCG : fish sales posted by BizGro
A leading Supplier seeks an experienced Sales Rep within the fresh frozen fish sales market sector to FMCG Clients.Appropriate Candidates will -5 years...
View Job
Sales Consultant – FMCG
Johannesburg: New Vehicle Sales Executive posted by Intercon Recruitment
NOW HIRING New Vehicle Sales ExecutiveLocation Fourways, JohannesburgIndustry AutomotiveA fast-paced and growing dealership in Fourways is on the hunt for a...
View Job
New Vehicle Sales Executive
Johannesburg: Food Safety Consultant posted by Infinity Consulting
We are looking for a knowledgeable and hands-on Food Safety Consultant to support our clients in the development, implementation, and improvement of FSMS....
View Job
Food Safety Consultant
Johannesburg North: Electrician – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a qualified Electrician, Only candidates with Diploma in ElectricalN6 and Electrical Trade Test can apply. Kindly send...
View Job
Electrician – Urgently Needed
Johannesburg South: Reception – Hotel Reception posted by Lakewood Hotel
Job Title Hotel ReceptionistKey Responsibilities1. Greet and welcome guests, handle check-in and check-out procedures.2. Manage room reservations,...
View Job
Reception – Hotel Reception
Johannesburg North: Debt Collections Agent – Urgently needed posted by Lebone Risk Solutions
Requirements Must have Matric or NQF Level 4 A minimum of 2 years Debt collections experience. Ideally with Municipal Government debt. 2 - 3 years...
View Job
Debt Collections Agent – Urgently needed
Johannesburg: Occupational Therapist posted by Ikho Direct Recruitment
Locum Occupational TherapistsAre you an experienced Occupational Therapist seeking flexible locum work? We have opportunities in the Johannesburg area with...
View Job
Occupational Therapist
Johannesburg: Physiotherapist posted by Ikho Direct Recruitment
Urgent Locum Opportunity Physiotherapists Needed Across the Johannesburg RegionWe are urgently seeking qualified and experienced Physiotherapists to join...
View Job
Physiotherapist
Johannesburg North: Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage posted by Quantum Recruitment
A distinguished high-end retailer is seeking a skilled and customer-oriented Retail Sales Administrator to join their team at the Fourways store. This role...
View Job
Retail Sales Administrator Front Desk – Luxury Decor and High End Paintings and Carpet Stores experience an advantage
Johannesburg North: Project Manager – Urgently Needed posted by KARLIFF DESIGNS CC
Our company is urgently looking for a Qualified Project Manager, Candidate must be accredited to SACMPCPMPMP. Kindly send your CVs and Closing Date is 26...
View Job
Project Manager – Urgently Needed
Johannesburg: Food Clerk Administrator posted by Kontak Recruitment
Food Clerk Administrator Logistics Delivery Operations JB5296Johannesburg South, GautengShift 1 0730 1530 Shift 2 1515 2200R6 500 R7 500 per month 6-Month...
View Job
Food Clerk Administrator
Johannesburg South: Panel Saw Operator – Urgently needed posted by KT Board and Component Cutting
1. Operating a panel saw machine to cut and shape wood panels according to specifications including grooving and 45 degree cuts.2. Inspecting and measuring...
View Job
Panel Saw Operator – Urgently needed
Johannesburg: Graphic Designer and Business Intelligence Analyst – To start ASAP posted by Centre for occupational and wellness services
To perform general Graphic Design and Clinical Data Analysis for the DivisionPrepare customer approval forms with layout of different productsRedraw low...
View Job
Graphic Designer and Business Intelligence Analyst – To start ASAP