Western Cape: Truck Sales Executive posted by Staff Solutions
Posted on 2025-07-16 00:00:00
Employer | Staff Solutions |
---|---|
Category | Automotive Sales |
Location | Western Cape / Western Cape |
Job Summary
LEADERSHIP AND PLANNING
- Effectively plan all sales activity for allocated strategic accounts (get involved).
- Provide customers with a consistent point of contact.
- Apply the retail pricing framework in a sensible and profitable manner.
- Ensure efficient liaison meetings occur at the Dealer level.
- Coordinate after-sales activities for allocated strategic accounts.
- Provide a transport consultancy service to demonstrate total operating costs.
- Maintain positive and professional supplier relationships.
- Contribute to CSM sales results, improve customer satisfaction, and build strong client relationships.
- Offer a sales engineering service to support proper vehicle selection.
- Comply fully with the group’s SHE policy at all times.
- Apply Best Practices consistently; ensure proper housekeeping in and around the facility.
- Achieve or exceed the agreed annual targets (unit sales, market share, and gross profit).
- Only use suppliers approved and authorized by the group’s after-market panel. This ensures vehicle warranties remain valid for customers.
KEY DRIVERS
Accurate understanding of the full deal process, including but not limited to:
- Deal closure.
- Vehicle selection and load body fitment/procurement.
- Vehicle delivery and handover.
- Vehicle payment and deal file closure.
- Strict control over vehicle deliveries and handovers.
CUSTOMER RELATIONS
- Cultivate and grow your customer database through regular follow-ups and keeping clients informed of relevant national and local market developments.
- Maintain a high level of customer engagement, ensuring clients are updated throughout the vehicle transaction process.
- Follow up with prospective customers at least once a week via phone or email.
- Visit prospective customers a minimum of twice per month.
- Contact current customers telephonically at least once per month and conduct a follow-up visit once monthly.
CUSTOMER RETENTION AND GROWTH OPPORTUNITIES
- Keep your database aligned and up-to-date with the group’s system. Use only Excel or the company-designated format. Submit updates to the Sales Manager and Sales Administrator electronically at least once a month.
MONITORING AND ADMINISTRATION
- Ensure all vehicles are invoiced on time and support the overall process.
- Monitor that vehicle payments are collected within agreed terms to enable timely commission processing.
- Confirm full payment on all cash sales transactions.
- Take corrective action on any discrepancies or out-of-line items.
CUSTOMER CARE
- Maintain high levels of customer interaction.
- Ensure feedback to customers is accurate and relevant.
- Promote the group as a trustworthy and reliable brand.
- Utilize tools such as Transolve and HTM (Electronic Selling Tools) to enhance selling processes.
- Contribute meaningfully to departmental and company performance in terms of unit sales and profitability.
PERSONAL ATTRIBUTES
- Prepare and present each customer quotation, including a minimum of an electronic mass distribution drawing (side view).
- For corporate clients, include route simulations and any additional information needed for a full understanding of the vehicle’s capabilities.
- Demonstrate diligence in all sales activities.
MINIMUM REQUIREMENTS
- Matric or higher qualification.
- Minimum of 3-5 years’ experience in the trucking/commercial vehicle industry.
- Code 14 driver’s license is advantageous.
- Strong knowledge of the Road Traffic Act.
- Confident and proactive with a forward-thinking mindset.
- Strong attention to detail.
- Excellent customer relations skills.
- Effective communicator and team player.
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