Cape Town: Social Media Community Manager posted by CallForce
Posted on 2025-07-15 00:00:00
| Employer | CallForce |
|---|---|
| Category | Other Professions |
| Location | Western Cape / Cape Town |
Job Summary
Vodacom Social Media Community Manager
Job Summary:
We are seeking a dedicated social media community manager consultant to join our team. As a community manager, you will play a critical role in ensuring our customers receive prompt and efficient assistance through online chat and messaging platforms. Your primary goal will be to provide excellent customer service and resolve customer inquiries and issues in real-time.
We craft social media communities for leading brands. Seeking a skilled Community Manager to drive engagement and connection. Join our dynamic team where work meets play, and learning is constant. Bring your flair and style to deliver exceptional results.
As a Community Manager, you’ll oversee social media channels (Facebook, Twitter, LinkedIn), manage editorial content, engage with the public, and monitor conversations. Your goal: ensure client needs are met through strategic community management and direct engagement.
Duties and Responsibilities:
- Develop and implement content and community strategies
- Manage content implementation and community engagement
- Foster creativity and thought leadership
- Build internal and external relationships
- Understand client business and requirements
- Identify areas for team growth and improvement
- Moderate social platforms and engage with communities
- Monitor industry trends and technologies
- Respond to customer inquiries via online chat and messaging
- Provide product/service information and assistance
- Maintain professionalism and excellent customer service
- Document customer interactions
- Meet/exceed performance targets
- Stay updated on product knowledge and company policies
Requirements and Qualifications:
- Matric qualification
- Excellent written communication skills
- Strong problem-solving and logical thinking
- Computer proficiency and chat/messaging platform familiarity
- Multitasking and adaptability
- Customer-focused attitude (empathy, patience)
- Flexibility (evenings, weekends, holidays)
- Team player with strong interpersonal skills
Required Skills & Experience:
- Excellent communication (written & verbal)
- Social media expertise
- Community analysis and behavior understanding
- Data analysis and insights
- Attention to detail
- Creative thinking
- Organizational skills
- Ability to work under pressure
- Cross-functional team collaboration
- Sports knowledge
- Sponsorship landscape experience
Essential Traits:
- Fun-loving: enjoy work and play
- Courageous: bold and brave in innovative work
- Loyal: committed to company mission and colleagues
- Inspirational: teach and foster growth
- Proactive: take initiative, seek opportunities
Days & times of work:
- The operation is based in the Cape Town CBD and runs on a rotational schedule 07:00 and 22:00 – Monday to Sunday (2 weekends on and 2 weekends off based on operational requirements) 365 days a year, including public holidays.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other Professions Jobs
Browse CallForce Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: Intermediate Developer posted by Fempower Personnel
Job Title Intermediate Developer Location Hybrid Based in StellenboschA leading payment aggregator and provider of secure payment solutions is looking for...
View Job
Intermediate Developer
Cape Town: Technical Buyer Ref: 3884 posted by NDC Personnel
Yoursquoll need Matric engineering qualifications are advantageous, as well as 3 ndash 5 yearsrsquo experience in the FMCG Transportation sectors in a...
View Job
Technical Buyer Ref
Cape Town: Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape posted by Mirna Butler Recruitment
Are you passionate about agriculture and eager to help farmers succeed? Join my clients dynamic team leading the way in granular fertilizers and...
View Job
Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape
Cape Town: Back Office Employee posted by abc worldwide
Back Office Employee mfd for Consulting Firm Location Remote Home Office Start Date ImmediatelyWorking Hours Full-time Our goal is to guide doctors through...
View Job
Back Office Employee
Cape Town: Safer Gambling Analyst – Remote posted by Hire Resolve
Hire Resolves client is urgently seeking the expertise of a Safer Gambling Analyst for a fully remote position.ResponsibilitiesCommunicating with customers...
View Job
Safer Gambling Analyst – Remote
Cape Town: Site Engineer posted by Hire Resolve
Hire Resolves client, who offers the highest quality construction, project management and specialist subcontracting services, is searching for a Site...
View Job
Site Engineer
Cape Town: Project Manager posted by Hire Resolve
Hire Resolves client is a leading player in the engineering industry, renowned for delivering high-quality infrastructure and industrial projects across...
View Job
Project Manager
Cape Town: Projects Contracts Manager posted by Hire Resolve
Hire Resolves client is looking for a ProjectsContracts Manager to join their team in Cape Town. Theynbspare a construction industry and mainly serve...
View Job
Projects Contracts Manager
Cape Town: Operations Administrator posted by AJ Roodt Consulting (Pty) Ltd
Position available for an experienced Administrator to handle daily admin and operations functions.Candidates must have previous working experience in the...
View Job
Operations Administrator
Cape Town: Junior Administrator – Urgently Needed posted by Nu-Line Elevator Maintenance
Nu-Line Elevator Maintenance is looking for a Junior Administrator to join our team in Killarney Gardens, Cape Town. If youre passionate about learning and...
View Job
Junior Administrator – Urgently Needed
Cape Town: Facility / Office Manager (6 month fixed term contract) posted by O’Brien Recruitment
Are you a facilities mastermind with a passion for creating smooth, well-oiled office environments? Do you thrive on managing multiple sites, juggling...
View Job
Facility / Office Manager (6 month fixed term contract)
Western Cape: DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN) posted by MPRTC Recruitment
Minimum RequirementsMatricDiesel Trade Test completed2ndash3 years relevant experienceValid Code 14 Driverrsquos License with PDPSolid technical knowledge...
View Job
DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN)
Cape Town: Brand Training Specialist posted by O’Brien Recruitment
Were Hiring Brand Training Specialist Cape Town ParowOffice-based Employment Equity Applicable All Genders and Races WelcomeWere seeking a dynamic Brand...
View Job
Brand Training Specialist
Cape Town: Engineering Manager Ref: 3974 posted by NDC Personnel
With 5 years of experience and a strong skill-set in project management, planning, and organisation, yoursquoll be a great fit! Effective communication is...
View Job
Engineering Manager Ref
Cape Town: Senior Quantity Surveyor (Building Construction) – CPT posted by Hire Resolve
Hire Resolves client, a well-established and dynamic construction company known for delivering high-quality residential and commercial building projects, is...
View Job
Senior Quantity Surveyor (Building Construction) – CPT
Cape Town: Senior Foreman posted by Hire Resolve
Hire Resolves client is looking for a Senior Foreman to join their team in Cape Town. The company always ensures the best results for their clients in the...
View Job
Senior Foreman
Cape Town: Project Manager posted by Sharon Nurock Recruitment cc
Main Purpose of the RoleOversee the daily workings of the organisations operations.Responsible to maintain a high-quality standard of the organisations...
View Job
Project Manager
Cape Town: General Worker posted by Cre8work!
MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD SA CITIZEN SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00 HARD LABOUR STRONG...
View Job
General Worker
Cape Town: T/A Merchandiser – Retail posted by Recruitment Matters
Our client is looking for a dynamic and proactive TA Merchandiser to support the retail sales team through effective merchandising, store execution, and...
View Job
T/A Merchandiser – Retail
Cape Town: Technical Sales Representative posted by Time Personnel
REQUIREMENTSMatric,Valid drivers license and own transportation3 4 years experience in a similar industryExceptional customers communication and...
View Job
Technical Sales Representative
Cape Town: Reach Truck Drivers posted by Tailormade Solution
We are Hiring Reach Truck Drivers The Reach Truck Operator is responsible for operating a reach truck to move, locate, relocate, and stack merchandise in...
View Job
Reach Truck Drivers
Cape Town: Player Success Agent posted by Hire Resolve
Job Title Player Success AgentThe Player Success Agent is responsible for managing daily operational assessments, customer interactions, and reviews to...
View Job
Player Success Agent
Cape Town: Senior Foreman posted by Hire Resolve
Hire Resolves client whonbspoperates out ofnbsp Wetton, Cape Town and offers the highest quality construction, project management and specialist...
View Job
Senior Foreman
Cape Town: Mechanical Design Technologist/Engineer posted by Hire Resolve
Hire Resolves client is looking for a Mechanical Design TechnologistEngineer to join their team in Cape Town. This client is a multi-disciplinary firm...
View Job
Mechanical Design Technologist/Engineer
Cape Town: Mechanical Design Technologist/Engineer (Consulting) – CPT posted by Hire Resolve
Hire Resolves client, a reputable and forward-thinking consulting engineering firm known for its commitment to innovation and excellence in building...
View Job
Mechanical Design Technologist/Engineer (Consulting) – CPT