George: Counter Sales – Steel Industry posted by South Cape Recruitment
Posted on 2025-07-16 00:00:00
| Employer | South Cape Recruitment |
|---|---|
| Category | IT Sales |
| Location | Western Cape / George |
Job Summary
- Customer service Greet customers warmly and assist them in identifying their needs. provide expert advice on steel products, including specifications, uses, and availability
- Product knowledge – maintain up to date knowledge of the company’s product range including new arrivals, features, and benefits. Stay informed about industry trends and market developments
- Inventory management – Monitor stock levels and coordinate with the inventory team to ensure timely replenishment of products. Assist in inventory counts and audits as required
- Order Processing – accurately process customer orders and coordinate with the warehouse team for timely fulfilment. follow up on backorders and communicate status updates to customers
- Sales support – assist customers with product selection, provide quotations, and follow up on inquiries. Support the sales team in achieving sales targets and objectives.
- problem resolution – address customer complaints and issues promptly and professionally. Escalate complex problems to the appropriate department of resolution
- Safety and Compliance – adheres to all safety protocols and company policies. Ensure the sales counter area is clean, organized, and compliant with health and safety regulations.
- Reporting – prepare daily weekly and monthly sales reports as required. Provide insights and feedback on customer preferences and market trends to management.
Skills and Competencies:
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Understanding of steel products, their applications, and industry standards
- Familiarity with sales techniques and customer service best practice
- Customer focused, proactive and results driven – work to targets
- Ability to work independently and as part of a team
- Strong organizational and multitasking skills
- Ability to market promote and upsell full range of products
- Customer Centric / focussed and driven
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