Limpopo: GENERAL MANAGER Urgently needed for a busy 5-Star Lodge in Limpopo posted by Spa Sense
Posted on 2025-07-16 00:00:00
| Employer | Spa Sense |
|---|---|
| Category | International Hospitality |
| Location | Limpopo / Limpopo |
Job Summary
DUTIES & REQUIREMENTS:
- Oversee daily operations of the Resort and Restaurant.
- Ensure that all departments (Front Desk, Housekeeping, Food and Beverage, Maintenance, etc) function seamlessly.
- Foster a guest-centric culture among staff.
- Address guest complaints and resolve issues promptly.
- Prepare and manage Budgets, Forecasts, and Financial reports.
- Monitor revenue and expenses to ensure profitability.
- Develop strategies to increase revenue.
- Conduct performance evaluations and manage staff schedules.
- Develop and execute marketing strategies to attract new guests and retain existing ones.
- Ensure compliance with Health, Safety and Sanitation standards.
- Oversee Security protocols to protect guests, staff, and property.
- Ensure that the property is well-maintained and aesthetically appealing.
- Oversee repairs, renovations, and upgrades.
- Identify new business opportunities.
- Monitor industry trends and adapt strategies accordingly.
- Provide regular reports on Financial performance, Guest feedback, and Operational issues to owners or stakeholders.
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