Cape Town: Head of Housekeeping | 5 Star Hotel in Newlands, Cape Town posted by O’Brien Recruitment
Posted on 2025-07-16 00:00:00
| Employer | O’Brien Recruitment |
|---|---|
| Category | Other Tourism/Hospitality |
| Location | Western Cape / Cape Town |
Job Summary
Are you a strategic leader with a flair for impeccable standards and team empowerment? Were looking for a Head of Housekeeping to oversee the full operations of a high-end housekeeping department within one of Cape Towns most prestigious hotels, nestled in the heart of Newlands.
This is not your average housekeeping job. Youll be managing a large team, driving service excellence, ensuring operational precision, and delivering a seamless guest experience in a luxury environment.
Please kindly forward your CV to *****@*****.co.za for consideration, or please apply here directly.
Key Responsibilities:
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Lead and manage the entire housekeeping department with vision and authority.
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Ensure the timely delivery of pristine, guest-ready rooms that meet 4-star standards.
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Oversee daily room inspections and quality control through your supervisory team.
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Continuously upskill staff through training on service, hygiene, SOPs, and guest interaction.
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Handle full staff processes: recruitment, performance management, grooming, training, and disciplinary procedures.
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Drive operational efficiency: workforce planning, cost management, stock control, and administration.
Requirements:
-
Matric, plus a recognised qualification in Hospitality, Housekeeping Operations or Hotel Management.
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Minimum 3 years experience in a similar senior role at an upmarket, high-traffic hotel.
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Strong command of systems like MS 365 and Opera.
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Proven experience managing large teams and dynamic rosters.
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Comfortable working shifts and leading by example.
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Own transport is a plus.
Competencies They Value:
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Exceptional attention to detail and quality
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Ability to lead with integrity and confidence
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Results-driven mindset
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Effective team-building and communication
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Initiative and forward-thinking
On Offer: In return for your dedication and commitment:
- An empowering work environment that fosters growth and development.
- A competitive remuneration package, including medical aid and retirement benefits.
- 21 working days of leave per annum.
- Additional company benefits.
- Ample training and development opportunities to enhance your career.
Click Go Apply to apply online!
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