Cape Town: Inbound Debt Sales Consultant posted by CallForce
Posted on 2025-07-16 00:00:00
| Employer | CallForce |
|---|---|
| Category | Other Sales/Marketing |
| Location | Western Cape / Cape Town |
Job Summary
International Campaign
CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA.
If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt.
Your daily activities will include
- Meet the minimum productivity requirements for calls daily to ensure optimization of the collections function and achievement of the monthly collection target.
- Manage customer accounts and calls by logging onto and updating the relevant collections systems.
- Use the appropriate collections scripts and other tools available to verify clients identity and negotiate with customers to obtain a promise to pay (PTP) or to negotiate the repayment terms which will achieve the best outcome.
- For more complex accounts, analyze customers’ account history and provide the customer with a recommendation on the appropriate options available (e.g., account restructuring in the case of arrears amounts on multiple products to rehabilitate their account.
- Negotiate settlements to receive payment on a certain percentage of the debt,
- Although this is a scripted sale, your ability to carry a professional conversation and negotiate with the client is critical.
What you need
- 1-2 years debt sales experience
- Must have worked on international campaigns
- Highly proficient in English, written and verbal.
- Must have a neutral accent.
- Must have knowledge of debt collection techniques
- Have sound negotiation skills
Whats in it for you
- Basic salary of R7500, increased to R8500, after your first month with us
- Highly competitive commission structure over and above the R8500 basic salary
- Transport is provided as you will be working USA hours, 3pm to 4am
- Fantastic growth opportunities
- Expand your knowledge of the global markets
Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful.
Click Go Apply to apply online!
Get Similar Job Alerts
More jobs in Cape Town
More jobs in Western Cape
Browse Other Sales/Marketing Jobs
Browse CallForce Jobs
Apply directly for this position. Please read all instructions carefully.
We do not process job applications; we simply aggregate and display job listings.
More related positions
Cape Town: Intermediate Developer posted by Fempower Personnel
Job Title Intermediate Developer Location Hybrid Based in StellenboschA leading payment aggregator and provider of secure payment solutions is looking for...
View Job
Intermediate Developer
Cape Town: Technical Buyer Ref: 3884 posted by NDC Personnel
Yoursquoll need Matric engineering qualifications are advantageous, as well as 3 ndash 5 yearsrsquo experience in the FMCG Transportation sectors in a...
View Job
Technical Buyer Ref
Cape Town: Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape posted by Mirna Butler Recruitment
Are you passionate about agriculture and eager to help farmers succeed? Join my clients dynamic team leading the way in granular fertilizers and...
View Job
Technical Sales Representative (Granular Fertilizers & Biostimulants) – Western Cape
Cape Town: Back Office Employee posted by abc worldwide
Back Office Employee mfd for Consulting Firm Location Remote Home Office Start Date ImmediatelyWorking Hours Full-time Our goal is to guide doctors through...
View Job
Back Office Employee
Cape Town: Safer Gambling Analyst – Remote posted by Hire Resolve
Hire Resolves client is urgently seeking the expertise of a Safer Gambling Analyst for a fully remote position.ResponsibilitiesCommunicating with customers...
View Job
Safer Gambling Analyst – Remote
Cape Town: Site Engineer posted by Hire Resolve
Hire Resolves client, who offers the highest quality construction, project management and specialist subcontracting services, is searching for a Site...
View Job
Site Engineer
Cape Town: Project Manager posted by Hire Resolve
Hire Resolves client is a leading player in the engineering industry, renowned for delivering high-quality infrastructure and industrial projects across...
View Job
Project Manager
Cape Town: Projects Contracts Manager posted by Hire Resolve
Hire Resolves client is looking for a ProjectsContracts Manager to join their team in Cape Town. Theynbspare a construction industry and mainly serve...
View Job
Projects Contracts Manager
Cape Town: Operations Administrator posted by AJ Roodt Consulting (Pty) Ltd
Position available for an experienced Administrator to handle daily admin and operations functions.Candidates must have previous working experience in the...
View Job
Operations Administrator
Cape Town: Junior Administrator – Urgently Needed posted by Nu-Line Elevator Maintenance
Nu-Line Elevator Maintenance is looking for a Junior Administrator to join our team in Killarney Gardens, Cape Town. If youre passionate about learning and...
View Job
Junior Administrator – Urgently Needed
Cape Town: Facility / Office Manager (6 month fixed term contract) posted by O’Brien Recruitment
Are you a facilities mastermind with a passion for creating smooth, well-oiled office environments? Do you thrive on managing multiple sites, juggling...
View Job
Facility / Office Manager (6 month fixed term contract)
Western Cape: DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN) posted by MPRTC Recruitment
Minimum RequirementsMatricDiesel Trade Test completed2ndash3 years relevant experienceValid Code 14 Driverrsquos License with PDPSolid technical knowledge...
View Job
DIESEL TECHNICIAN – COMMERCIAL TRUCKS (CAPE TOWN)
Cape Town: Brand Training Specialist posted by O’Brien Recruitment
Were Hiring Brand Training Specialist Cape Town ParowOffice-based Employment Equity Applicable All Genders and Races WelcomeWere seeking a dynamic Brand...
View Job
Brand Training Specialist
Cape Town: Engineering Manager Ref: 3974 posted by NDC Personnel
With 5 years of experience and a strong skill-set in project management, planning, and organisation, yoursquoll be a great fit! Effective communication is...
View Job
Engineering Manager Ref
Cape Town: Senior Quantity Surveyor (Building Construction) – CPT posted by Hire Resolve
Hire Resolves client, a well-established and dynamic construction company known for delivering high-quality residential and commercial building projects, is...
View Job
Senior Quantity Surveyor (Building Construction) – CPT
Cape Town: Senior Foreman posted by Hire Resolve
Hire Resolves client is looking for a Senior Foreman to join their team in Cape Town. The company always ensures the best results for their clients in the...
View Job
Senior Foreman
Cape Town: Project Manager posted by Sharon Nurock Recruitment cc
Main Purpose of the RoleOversee the daily workings of the organisations operations.Responsible to maintain a high-quality standard of the organisations...
View Job
Project Manager
Cape Town: General Worker posted by Cre8work!
MATRIC, ID, UI19, CONTACTABLE REFERENCES, CLEAR CRIMINAL RECORD SA CITIZEN SHIFT WORK, HOURS ARE FROM 07h00 TO 19h00 OR 19h00 TO 07h00 HARD LABOUR STRONG...
View Job
General Worker
Cape Town: T/A Merchandiser – Retail posted by Recruitment Matters
Our client is looking for a dynamic and proactive TA Merchandiser to support the retail sales team through effective merchandising, store execution, and...
View Job
T/A Merchandiser – Retail
Cape Town: Technical Sales Representative posted by Time Personnel
REQUIREMENTSMatric,Valid drivers license and own transportation3 4 years experience in a similar industryExceptional customers communication and...
View Job
Technical Sales Representative
Cape Town: Reach Truck Drivers posted by Tailormade Solution
We are Hiring Reach Truck Drivers The Reach Truck Operator is responsible for operating a reach truck to move, locate, relocate, and stack merchandise in...
View Job
Reach Truck Drivers
Cape Town: Player Success Agent posted by Hire Resolve
Job Title Player Success AgentThe Player Success Agent is responsible for managing daily operational assessments, customer interactions, and reviews to...
View Job
Player Success Agent
Cape Town: Senior Foreman posted by Hire Resolve
Hire Resolves client whonbspoperates out ofnbsp Wetton, Cape Town and offers the highest quality construction, project management and specialist...
View Job
Senior Foreman
Cape Town: Mechanical Design Technologist/Engineer posted by Hire Resolve
Hire Resolves client is looking for a Mechanical Design TechnologistEngineer to join their team in Cape Town. This client is a multi-disciplinary firm...
View Job
Mechanical Design Technologist/Engineer
Cape Town: Mechanical Design Technologist/Engineer (Consulting) – CPT posted by Hire Resolve
Hire Resolves client, a reputable and forward-thinking consulting engineering firm known for its commitment to innovation and excellence in building...
View Job
Mechanical Design Technologist/Engineer (Consulting) – CPT