Key Responsibilities Sales Growth & Market Development Develop and implement action plans aligned with the broader export strategy. Identify and target new business opportunities, prepare business cases, and introduce new marketing and promotional strategies. Conduct regular progress reviews with senior management and provide market feedback. Ensure continuous market share growth in alignment with brand strategy. Stock Management Monitor customer buying patterns to assist in accurate stock forecasting. Work closely with customers to manage stock levels and product mix. Liaise with warehouses to ensure optimal stock availability and resolve any issues. Debtors Management Collaborate with finance teams to ensure timely collection of outstanding debts. Monitor credit terms and resolve customer queries in coordination with internal stakeholders. Proactively manage accounts with potential credit risk. Documentation & Administration Ensure all permits and export documentation are valid and up to date. Assist with credit applications and account openings for new customers. Maintain accurate customer records and prepare monthly calling cycles. Provide point-of-sale material and training to customers as needed. Governance & Compliance Monitor internal controls and ensure compliance with relevant legislation and company policies. Maintain risk registers and implement action plans following audit findings. Identify and manage operational risks within the export environment. Stakeholder Management & Customer Retention Build and maintain strong relationships with key stakeholders and customers. Represent the company in meetings with clients and respond to customer concerns promptly. Implement and oversee systems for stakeholder engagement and satisfaction monitoring. People Management Manage performance of service providers and support teams. Set performance objectives and implement development plans where needed. Ensure adherence to HR policies and procedures within the team. Financial Management Contribute to budget planning and monitor expenditure against approved budgets. Identify and implement cost-saving initiatives. Ensure responsible use of financial and other resources in line with company policy. Job Requirements Qualifications Minimum: Bachelors Degree in Sales and Marketing or a related field (NQF Level 7) Advantageous: Honours Degree in Sales and Marketing or related field (NQF Level 8) Experience 6 to 8 years experience in Sales and Marketing within a manufacturing environment At least 3 years of exposure to Sub-Saharan African (SSA) markets Technical & Behavioural Competencies Technical Skills Strong computer literacy, including MS Office Suite, SAP, ERP systems, and other job-specific platforms Behavioural Competencies Proactive and action-oriented Strong analytical and problem-solving abilities Flexible and resilient Excellent planning and organisational skills Strong leadership and people management capability Excellent interpersonal and communication skills Customer-focused with proven relationship-building skills