Introduction: Are you a qualified electrician with a passion for providing exceptional technical support and service? We are seeking a highly skilled and motivated Technician to join our team. This role involves delivering on-site expertise for the repair, servicing, and installation of specialized equipment in the poultry industry. If you thrive in a fast-paced environment, excel at problem- solving, and are committed to outstanding customer service, this opportunity is for you. Job Purpose: The purpose of this role is to provide high-quality technical expertise and services to customers, ensuring the efficient installation, maintenance, and repair of poultry equipment. The Technician will be responsible for diagnosing and resolving technical issues, supporting customers in the field, and maintaining high standards of operational excellence and compliance with health and safety protocols. Requirements Minimum Education Required (Essential): – Matric Certificate and a Diploma or Higher Diploma in electrical and/or mechanical fields, or a relevant qualification. Minimum Experience Required (Desirable): – Trade certified (Electrician) Minimum Experience Required (Essential): – 1-2 Years Relevant experience in Electrical/Mechanical Field Minimum Experience Required (Desirable) – 2-3 Years Relevant technical experience in the installation, repair, and servicing of poultry equipment. – In-depth knowledge of Skov, CODAF, Plasson, or similar products. – Familiarity with operational practices and health and safety protocols. Skills and Competencies: – High technical knowledge and skill in electrical and mechanical systems. – Proficient in programming and troubleshooting equipment. – Strong organisational, time management, and administrative skills. – Excellent communication and interpersonal skills. – Proficiency in Windows, MS Office, and relevant technical software. – Resourcefulness and problem-solving abilities. Personal Attributes: – Customer-focused and action-oriented. – Analytical with a keen attention to detail. – Ability to work effectively under pressure and meet deadlines. – Strong team player with the ability to work independently. – Flexible and willing to travel as required. Other – Valid Drivers License – Proficient in Afrikaans (will be advantageous) – Experience with Controllers and Ventilation systems (Will be advantageous) – Salary: Market related Key Responsibilities: Technical Responsibilities (50%) – Repair and service poultry products/equipment, including fault finding, maintenance, and troubleshooting of electrical and mechanical faults. – Install poultry products/equipment in compliance with customer requirements. – Install electrical wiring, distribution boards, and other related equipment. – Program poultry products/equipment. – Diagnose errors or technical problems and determine proper solutions. – Maintain technical and operational documentation. – Stay current with technological developments related to poultry products/equipment. Customer Support and Service(25%) – Provide customer support during field visits. – Resolve customer queries and concerns. – Conduct regular customer field visits to inspect installed equipment. – Attend to callouts and breakdowns, including after-hours emergencies. Project Support and Coordination (15%) – Assist the Operations Manager and Installation Teams with commissioning projects. Administrative and Reporting Duties(10%) – Complete job cards and general maintenance records. – Produce timely and detailed service/installation reports. Salary Market Related