Job Purpose:
Providing excellent customer service to clients, perform all activities associated with selling, stocking and ordering merchandise. The incumbent is target driven in order to reach maximum sales.

Key Responsibilities:

Shop/ Store Maintenance:
• Participate in the day-to-day running of the store.
• Ensure the store and displays are clean and tidy at all times.
• Receiving deliveries, unpacking and re-shelving or storing stock on manager’s instruction.
• Replenishing shelves.
• Assist with regular stock checks and stock takes.
• Assist in changing displays of shop stock.
• Being vigilant at all times and help minimize stock loss.

Sales/ Transactions:
• Operating the till and accurately handling cash/ card transactions under Manager’s supervision or instruction.
• Assist with cashing up procedures.
• Meeting sales targets on a weekly/ monthly basis

Customer Service:
• Assisting customers with locating merchandise, offering advice, answering queries or concerns.
• Keeping up to date with product knowledge.
• Informing the public of any sales or new stock.
• Constantly update customer base.

General:
• Opening and Closing of the Store.
• Refer any issues regarding customer care to the Store Manager.
• Housekeeping.
• Adhere to Health and Safety practices/ codes.
• Adhere to Company policies and procedures.
• Any adhoc duties as required from time to time.

Knowledge, Skills And Abilities:

Knowledge:
– Matric
– Basic knowledge of arithmetic.

Skills:
– Good communication and presentation skills (written and verbal).
– Good problem-solving skills and a creative approach for new ideas.
– High level of organisation.
– Good team-working skills.
– Computer literate.

Ability:
– Target driven.
– Self motivated.
– Adaptability.
– Stress management.